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Responsibilities:
· Provide technical leadership, mentoring, and supervision of Process Quality Engineering Staff · Interface with customers to ensure compliance and resolution of any reported issues. · Utilizes Six Sigma/Lean tools to evaluate products and processes. Analyzes root causes of deficiencies and ensures proper corrective actions are implemented in a timely manner. Participates in cross-functional team efforts to improve products and processes. · Administers Material Review Board, Corrective/Preventative Action, and Internal Audit Systems. · Ensures that system(s) and processes meet industry standards (e.g., ISO9000:2000, JEDEC) and customer requirements while driving toward “world class" practices and standards. · Reviews practices, procedures and processes seeking avenues to improve efficiency and effectiveness and reduce risk to product quality. · Leads development, implementation, maintenance and improvement of quality system(s) and processes that ensure that product and process changes are implemented in a correct and timely manner. · Monitors quality metrics and goals to drive quality improvement efforts.
Critical skills, knowledge and abilities:
· Strong knowledge of state-of-the-art quality systems including Six-Sigma (DMAIC), Automotive APQP, PPAP. · In-depth knowledge of quality metrics, ISO, MIL and IPC standards, and processes · Knowledge of software and its uses in generating reports, capturing data, and presenting data in an understandable format · Strong knowledge of electronic and/or pwb manufacturing processes · Knowledge and understanding of the business processes and how decisions impact customer satisfaction, product quality, and on-time delivery · Demonstrated ability in the use and application of SPC/DOE/FMEA and other problem solving methodologies · Ability to lead a team and coordinate resources to meet quality metrics · Ability to accomplish tasks through influencing others. · Ability to effectively communicate with a wide variety of internal and external customers and/or suppliers · Ability to use some or all of the following PC applications: MS Office, MS Project, MS Vision, MiniTab
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