Water Treatment Field Service Technician Career Opportunity - NE/Central IL Area
Plymouth Technology, Inc.
January 22, 2018
40000.00 - 50000.00
Full Time - Experienced
Plymouth Technology, an industrial water treatment leader, has an immediate need for a Technical Field Specialist based in the Northeastern/Central parts of Illinois. If you are passionate about solving problems, interacting with customers, managing your service schedule, and working in a hands-on capacity, we invite you to apply. This is your opportunity to join a growing company offering a competitive salary, excellent benefits and a great employee/employer culture. Plymouth Technology is highly selective in its hiring of sales candidates. Candidates must meet the minimum qualifications stated below.
About the Company
Plymouth Technology, Inc. is a privately owned regional water treatment company serving the Midwest. Established in 1991, the company has an exceptional record of sustained growth.
You will be joining a team of professionals that support water treatment applications in a variety of industries. The role requires you to service, execute, and document technical services in Plymouth Technology accounts. This position reports to the Sr. Consultant.
Provide routine service support to Consultants in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
Work closely with current customers, in defined territory, to understand business needs and recommend continuous improvement and innovation plans that will maintain sales within your assigned territory.
Develop strong relationships with the key stakeholders in both your own assigned territory, and in the strategic district accounts where you provide service support to other Consultants.
Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
Documents and communicates completed services by providing clarity and value to the customer.
Location: Northeastern/Central, IL
Must have a valid Driver’s License and acceptable Motor Vehicle Record
Must be able to pass drug test and background check
Must be able to lift minimum of 50lbs., climb ladders and stairs
Associate or Bachelor degree in Engineering (Chemical, Mechanical, Industrial), Life Sciences (Biology, Chemistry, etc.), or Technical Certification wastewater treatment is a plus.
2+ years of successful technical service or field sales support experience
Must have mechanical aptitude
Water treatment or specialty chemical industry experience; and/or working knowledge of boilers, cooling towers, and wastewater treatment
High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
History of working in a field that required autonomy and self-motivation
Prior experience that required excellent communication skills
Prior experience that required excellent organizational skills
Prior experience that demonstrates a strong work ethic and ability to multi-task
Ability to travel in the U.S. for training/meetings
Plymouth Technology is different... and different is better.
Our president brings energetic leadership to a team of dedicated, knowledgeable and passionate water professionals. Customers demand a high level of service and product quality and Plymouth Technology delivers. Our cost-effective solutions for wastewater, water treatment and industrial processes generate spectacular results for industrial clients and oil & gas companies around the world.
Various industries use our expertise and highest-quality water treatment products and services including: oil & gas, aerospace, automotive, chemical, food processing, major appliance manufacturing, metal finishing, packaging and plastics.
With more than 20 years in the water treatment industry, Plymouth is driven to promote and establish beneficial partnerships with industrial manufacturers, the giants of oil & gas and alternative energy companies around the globe. Plymouth Technology has proven it is innovative, progressive and reliable. Our expertise, services and products are in high demand. We invite you to explore how much better different can be with Plymouth Technology.
Mission & Core Purpose
Plymouth Technology is ...committed to advancing fair partnerships for industrial manufacturers, oil & gas clients, and our employees. Our staff delivers cost-effective solutions for wastewater, water treatment, oilfield and industrial processes to generate spectacular results. We respond quickly, provide the best value and services, utilize our extensive network within the industry and help to drive the success of our customers.
We deliver this level of service through our employees, all of whom have the strongest work ethic in the industry. Coupled with their ability to listen to each of our customers and design the best solutions, our employees are what make us one of the most progressive, stable and innovative companies in water treatment. We strive each day to be a technology company that people dream of working for and our customers notice how different our corporate culture is here.
Our strong partnerships are why we will continue to lead the water treatment market for decades to come.