Utilizing CHI’s enterprise risk management program framework, the Director is responsible for the design, implementation and sustainment of risk management operations at a division/market and facility level. This program is primarily based on the identification, analysis and management of risk exposures (employee, patient and environmental), claim management, insurance operations and risk finance analysis. This position is responsible for promoting a culture of safety through supervision and/or hiring of facility based risk managers and working collaboratively with facility based operations leaders to develop standardized processes such as; reporting and managing incidents and claims, complying with risk management reporting requirements to regulatory agencies and standardizing risk management practices, policies and procedures. With division or market support, ensures the level and type of risk management resources are available and capable of carrying out key risk management responsibilities.
In partnership with other ERMG leaders develops and communicates a common set of risk, claims and safety metrics to key stakeholders such as facility based risk managers, operational leaders at all levels of the organization, and governance). Identifies and shares trends and leading risk management practices across assigned division/market. .
In partnership with division/market and facility leaders, participates in or is responsible for the selection, orientation, management, evaluation and professional development of facility based risk managers.
Partners with other division/market and facility functional groups such as Legal Services, Corporate Responsibility, Clinical Services, Patient Experience/Relations, Physical Asset Services, etc. to manage organizational risk and improve safety.
Ensures there are standard and efficient processes in place to maintain and report accurate exposure and loss information for purposes of insurance premium allocation across assigned division/market and facilities. . Able to communicate and utilizes CHI’s insurance premium allocation process to engage division/market and facility leaders in safety and loss prevention.
Participates in the selection, design and development of national and division/market risk management initiatives. Responsible for communicating and collaborating on the implementation of selected initiatives at the division/market and facility level.
Monitors, trends and communicates aggregate incident, claim, and other risk management information within assigned division/market. Strategizes with the facility risk manager and key stakeholders on loss mitigation and prevention strategies based on data analysis. Responsible for conducting and communicating risk management assessments and development/maintenance of a division or market “risk profile”.
Serves as a resource in the investigation and evaluation of employee and patient serious safety events. As appropriate, collaborates with the facility risk manager on the creation and distribution of national/division/market Safety Alerts related to these events. .
Ensures policies are in place in the division/market and facility to support prompt claim reporting and management responsibilities.
Education / Accreditation / Licensure (required and preferred):
Bachelor’s degree in Business Administration, Nursing or other healthcare related field - Required
MBA, MHA, MSN, CPCU or other healthcare graduate degree - Preferred.
Safety or risk management professional designations such as ARM, CSP, CHSP - Preferred
Certified Professional Healthcare Risk Management (CPHRM) designation. Required or obtained within one year of hire.
Minimum of 7 years’ experience in the fields of clinical healthcare operations and healthcare risk management.
Employee, environmental and patient safety related experience.
Minimum of 5 years’ experience in a management or supervisory role in a health care related environment.
Ability to work independently within a defined strategy.
Demonstrated ability to work effectively within a matrix organizational structure with many stakeholders.
Internal Number: 2018-R0149520
About Catholic Health Initiatives
Together we're stronger, better, healthier
We believe all lives should be filled with health and well-being. That each person can have the knowledge to make the best and healthiest choices for themselves and their families. With access to care and services that make acting on these choices easy. And personal attention from people who pay attention, understand your frustrations and work to eliminate them. It means fixing things together because that’s the only way it can happen.
Catholic Health Initiatives offers expertise, convenience, resources and best in class care from a foundation of togetherness. To serve communities better, we’ve grown into one of the largest nonprofit health systems in the nation. And we’re not done yet. We currently offer care in 18 states across 101 hospitals, including three academic health centers and major teaching hospitals as well as 29 critical-access facilities, community health-service organizations, and nursing colleges. We connect agencies, communities and facilities with a goal of bringing everyone the care they need, wherever they need it.
There is nothing we can’t do together.