NewYork-Presbyterian/Queens, located in Flushing, New York, is a community teaching hospital affiliated with Weill Cornell Medical College that serves Queens and metro New York residents. The 535-bed tertiary care facility provides services in 14 clinical departments and numerous sub-specialties, including 15,000 surgeries and 4,000 infant deliveries each year. With its network of affiliated primary and multi-specialty care physician practices and community-based health centers, the hospital provides approximately 162,000 ambulatory care visits and 124,000 emergency service visits annually.
We currently have an exciting opportunity for a Risk Manager in our Legal Affairs department who would be responsible for:
Occurrence Tracking Reporting and Analysis
Tracks and trends, analyzes and reports occurrences.
Recommends investigations of potentially compensable events
Recommends corrective actions, and opportunities for improvement, when appropriate
Refers appropriate occurrences for quality management review, NYS reporting and root cause analysis.
Participates in hospital-wide committees as appropriate
Participates in root cause analyses and Failure Mode and Effect Analyses
Participates in huddles
Oversees designated regulatory responsibilities
Reports details of RCAs to Administrator, Claims Manager in anticipation of litigation
Education and Programs Development
Develops and implements policies and procedures that relate to loss control/prevention.
Recommends appropriate quality control programs
Provides Risk Management orientation to new employees
Provides Risk Management orientation to new residents
Provides education to staff when risk management policies are lacking compliance
Provides hospital-wide education for new laws that impact on risk management policies such as FHCDA
Provides departmental orientation, in-service training, and continuing education for all staff
Recommends environmental resources needed by the Medical Center and /or departments.
Participates actively in QM initiatives, exchanges information with QM and attends quality counsel
Audits and Studies
Audits for compliance with policies and procedures that impact risk exposure to the Medical Center including but not limited to Ob/Gyn, Pathology, ED
Audits/measures compliance with approved recommendations with impact on risk exposure
Implements audits and studies in high frequency and/or high severity risk areas
Audit and peer search for conformance with community standard of care
Policies and Procedures
Create policies and Procedures including Occurrence reporting, Sentinel events, Disclosure of adverse events, Safe Medical Devices Act, Visitor Injuries, Medical Decision Making
Mandatory reporting in accordance with Safe Medical Devices Act
Discusses NPDB reporting recommendations with Administrator, Claims Manager
NYS reporting as needed (NYS Med Mal reporting handled by Senior Claims Examiner and Claims Examiner)
Section 18 Excess Coverage Coordination with Medical Staff Office and Final Approval
Bachelor Degree in healthcare related field.
Five or more years of progressive experience in healthcare risk management, regulatory affairs, quality management and/or patient safety.
Demonstrated ability to communicate with tact and diplomacy.
Demonstrated management skills.
Proficiency in PC applications, such as Microsoft Office, financial management, and project management systems.
In 1997, The New York Hospital and The Presbyterian Hospital merged, creating the New York Presbyterian Hospital Care Network. These entities became what are now known, respectively, as the NewYork-Presbyterian Hospital and the NewYork-Presbyterian Healthcare System. The system is now one of the largest healthcare systems in the country. On July 1, 2015, New York Hospital Queens officially joined ...forces with NewYork-Presbyterian to improve access to state-of-the-art care for residents of Queens. At that time, the hospital was renamed NewYork-Presbyterian/Queens to reflect this closer relationship. The hospital maintains community medicine facilities and physician practices throughout the borough of Queens and offers world-class health care services in almost every specialty area.
NewYork-Presbyterian/Queens has grown to become a 535-bed acute care hospital, that last year admitted more than 32,000 patients, had more than 162,000 outpatient visits, and treated 124,000 people through the emergency department. Over time, this hospital has dramatically expanded and refined the expertise it offers, but still retains its founder’s guiding principle of service.