At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.
Implement, document, and maintain test systems and equipment utilized by the Complaints Investigation Group to perform initial analysis of field return product. Develop troubleshooting methodologies for more complex failure modes on an engineering investigation basis. Demonstrate linkage or root cause to symptoms observed by customers. Document symptoms and linkeage to root cause of problems. Provide documentation of engineering activities as required to support timely completion of complaint investigation reporting documentation as required by quality system regulations. Translate engineering investigation methodologies into procedures which can be executed by CIG technicians. Qualify new procedures and equipment as necessary. Develop metrics which demonstrate the effectiveness of the complaints investigation process. Communicate root cause information to operations production support engineers, and recommend changes to eliminate root causes.
Responsible for compliance with applicable Corporate and Divisional Policies and performing other duties as assigned by management
**May hire at lower level if appropriate
Minimum Education and Requirements:
BS in an applied engineering discipline is required to ensure sound engineering principles are employed during the troubleshooting and linkage of failure symptoms to root cause. Masters Degree preferred. Solutions to problems may be multi disciplinary in nature. Working knowledge of manufacturing systems required. Ability to use standard PC applications including word processor, email and common spreadsheet applications is required.
Minimum of 5 years’ experience in either a design/development or technical failure investigation environment. 3 years’ experience is acceptable with a Master’s degree in engineering or technical discipline (ie., Electrical, Software, Mechanical). Medical device manufacturing experience is desirable. Ability to clearly and accurately write reports documenting activities/results is required.
ADC Diabetes Care
United States > Alameda : 1360-1380 South Loop Road
Yes, 5 % of the Time
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
We are a global, broad-based health care company devoted to discovering new medicines, new technologies and new ways to manage health. Our products span the continuum of care, from nutritional products and laboratory diagnostics through medical devices and pharmaceutical therapies. Our comprehensive line of products encircles life itself - addressing important health needs from infancy to the gold...en years.
Abbott has sales, manufacturing, research and development, and distribution facilities around the world, close to where our customers need us to be. We are recognized for our global reach and our ability to serve our customers around the world.