Vera Whole Health seeks an experienced Quality Improvement Specialist for our Field Support location in Seattle. This role serves as coordinator, facilitator, resource and consultant to support the implementation of the organization-wide Quality Improvement program throughout Vera Whole Health.
Position Description (Essential Functions)
Position Qualifications/Essential Functions:
Collaborating with the Medical Director and under the guidance of the Senior Director of Quality & Compliance, the Quality Improvement Specialist will assist with the design, development, and implementation of the program and policies.
Assist Medical Leadership to plan, design, implement, and maintain a comprehensive medical practice continuous quality improvement program including utilization management and risk management.
Collaborate with clinicians, administrators, and QC teams on QI activities such as chart reviews and accurate and complete documentation and coding.
Assist in the development, monitoring, and presentation of internal quality measures and initiatives including monthly and quarterly dashboard reports.
Participates in staff and management meetings as they relate to Quality Improvement (QI) activities.
Develop, revise and maintain all policies and procedures related to the Quality Improvement program activities.
Assist in the development of the annual program description and work plan as well as the annual program evaluation process.
Assist in planning the work of the Quality Improvement Committee (QIC) for the most effective utilization of employees, committees, and quality standards.
Participate in presentations to educate staff on outcomes management principles and systems. Meet with clinical teams about outcomes data to discuss implications for clinical practices.
Collaborate with clinical teams to be use outcomes data in patient education and clinical practice applications including the development of new conditions-specific protocols and clinical documentation procedures.
Additional Qualifications Preferred:
Knowledge of QI philosophy, models, processes, and tools and their use in a health care setting. Familiarity with ways to maintain currency with state-of-the-art QI and regulatory trends.
Knowledge of National Committee for Quality Assurance (NCQA) structure and standards, Healthplan Employer Data and Information Set (HEDIS) requirements, and any accreditation standards.
Ability to present QI concepts, methods, and tools in a clear and persuasive manner in verbal, written, automated, and audiovisual formats to variety of audiences.
Ability to promote the importance of QI concepts as related to the organization’s mission and vision.
Excellent verbal and written communication skills with the ability to present information and respond to questions from Executives, Medical Directors, department directors’.
Ability to work collaboratively and independently with a focus on driving a project to its completion.
Proficient with Microsoft Office Suite; Microsoft Project Management is desirable.
Project management skills is preferred.
Analytical skills for reports, measurements, survey analysis and trending.
Ability to use critical thinking and analysis skills in order to determine trends across all Vera Whole Health clinics and departments and apply quality improvement initiatives.
Ability to problem solve, overcome barriers and solve complex problems.
Decision making ability in analyzing goals and objectives of quality initiatives and connect with organizational goals and strategic plan.
Bachelor’s degree in nursing (BSN) from an accredited four-year college or university required.
Minimum four years of experience in health care setting with minimum three years of experience in quality management, preferably in medical practice setting.
Experience with Electronic Health Record
Demonstrate an understanding of and commitment to The Vera Way by practicing its key components of mindfulness, continuous learning, a coach approach, innovation, adaptability and resilience with all members of Vera's staff, clients and patients.
Team player with strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization - Excellent verbal and written communication.
Ability to be creative and innovative in a fast paced environment with a lot of ambiguity and constant change
Ability to champion quality throughout the organization
Includes full range of body motion including the potential of handling and lifting patients, manual and finger dexterity and eye-hand coordination
Requires standing, walking and sitting for extended periods of time
Occasionally lift and carry items up to 50 pounds
Requires corrected vision, hearing and speech within normal ranges.
Vera Whole Health is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability please send an email firstname.lastname@example.org let us know the nature of your request.
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