Careers in Quality

Operations Innovation Engineer

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers, and nearly 700 volunteers.

The Operations Innovation Engineer uses various operations-research and engineering principles, strategies, and analytical methods like computer modeling, statistics, discrete event simulation, and numerical algorithms to enable HonorHealth to enact optimal or near-optimal solutions to complex problems. Develops and supports innovative operations strategies and tactics to achieve dramatic improvements in cost, outcomes, reliability, and patient and caregiver experience.

• Develops simulations for proposed construction, remodeling, new technology, staffing, services, and improvement project recommendations that enable leaders and staff to see the effects of these proposed operational or clinical changes. Provides presentations of existing and alternative models of operations and care delivery to enable leadership to make informed decisions and expand their options. Educates leadership and staff in the interpretation of models and data. Develops strong working relationships with leaders and other stakeholders to expand the understanding and use of operations modeling.
• Collaborates with counterparts and colleagues from other departments to design and optimize improvement recommendations. Ensures activities integrate seamlessly with other improvement departments and functions to maximize dramatic yet sustainable improvement.
• Works closely with Analytics to select tools and data required for modeling and simulation. Selects and supports improvement-tracking metrics.
• Researches, monitors, and assesses the applicability of new methods and techniques.
• Performs other duties as assigned.

Qualifications

• Bachelor's Degree In Engineering, Operations Research, or related field. Required
• Four years of computer modeling and simulation experience in hospital systems.
• Four years of hospital-systems improvement experience leading people, projects, and teams in performance/continuous/process/quality improvement.
• Demonstrated ability to champion the importance of striving to improve the outcomes, cost, quality, safety, and accessibility of healthcare services, with a focus on creating value.
• Demonstrated technical acumen with in-depth knowledge of standard improvement methodologies.
• Demonstrated project management skills with the ability to manage multiple concurrent projects.
• Demonstrated excellent communication, facilitation, and interpersonal relationship skills.
• Demonstrated technical, computer, and presentation skills.
• Demonstrated ability to maintain flexibility and composure under pressure.
  Required

Rewards: 

• Tuition assistance up to $5,250* per year 
• Comprehensive medical, dental and vision insurance with domestic partner coverage 
• 403(b) retirement savings plan that provides immediate vesting and dollar-dollar match up to 4% 
• On-site child and elder care centers 
• Employee assistance program 
• Free parking, discounted bus passes, fitness facilities 

*terms and conditions apply

For more information or immediate consideration, email your resume to Aimee Heckenlaible at aheckenlaible@honorhealth.com  

HonorHealth System Overview: 

• Six acute-care hospitals
• Three Level I trauma centers 
• 15 Virginia G. Piper Cancer Care Network locations 
• 13,100 employees
• Medical group with 100+ primary, specialty, and urgent care locations
• 500+ ongoing clinical trials and studies at the HonorHealth Research Institute 
• System-wide, fully integrated Epic EMR 

Accolades: 

• Five Magnet® recognized hospitals 
• Recognized by Becker’s Hospital Review, 150 Top Places to Work in Healthcare 2019 
• Recognized by Forbes, Best Employers 2017-2022
• All HonorHealth Medical Centers achieved B or higher rating in spring 2019 The Leapfrog Hospital Safety Grades 

Learn more and apply online: Jobs.HonorHealth.com

Phoenix and Scottsdale are known for high-end resorts, golf courses, vibrant nightclubs and professional sports, but the city’s biggest attraction may be the sunshine, winter warmth and more than 41,000 acres of mountain parks and desert preserves.

It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.