The Clinical Director assists the Chief Medical Officer (DIVHI) in the management and reporting on all activities associated with the daily operation and coordination of the Standards Interpretation Group. Serves as the link between the Standards Interpretation Group and the Division of Standards and Survey Measurement and the Division of Accreditation and Certification Operations to coordinate and integrate intra-departmental activities. Formulates and initiates strategies to improve departmental responsiveness and accountability to accredited customers and Surveyors. Designs data analysis tools that systematically evaluate departmental performance and consistency of standards interpretation. Participates as a consultant in the development and revision of standards and survey process and in support of ongoing accreditation services and special projects. Serves as faculty for education programs and represents the Joint Commission at speaking engagements. This position is based out of our Oakbrook Terrace, IL office.
Planning and approving the educational objectives and plan for the department, including development of the Enterprise-wide core standards curriculum.
Establishing standards for effective job performance for clinical SIG staff, consistent with the mission of the department and the corporation, and evaluate performance against department and corporate standards.
Continually assesses departmental resource needs and recommends adjustments as indicated.
Coordinates intra and inter departmental operations to facilitate effective interactions.
Participates in the organization and dissemination of standards interpretation position statements and answers to Frequently Asked Questions (FAQs).
Supports the development of activities to improve the consistency of standards interpretation across the enterprise.
Directs the post-survey review process, through consultation with standards interpretation associate directors, field directors, surveyors, and account representatives.
Represents The Joint Commission through speaking engagements and attendance at local and national professional organization meetings.
A health care professional with a clinical background and a minimum of a master’s degree in management or a related field.
Experience in multiple clinical settings with a minimum of five years in an executive or management role.
Knowledge of Joint Commission policies, standards, survey, and accreditation processes.
Understanding of the Center for Medicare and Medicaid Services (CMS) Conditions of Participation.
Strong computer skills preferred, including demonstrated ability in working with databases, technology solutions, graphics and word processing.
Internal Number: 2018
About The Joint Commission
The Joint Commission is dedicated to helping health care organizations help patients. We realize our mission through the work our employees do every day to help health care organizations aspire to provide safer, higher quality care. We are committed to providing products and services that are relevant, and to working collaboratively with our fellow employees, health care organizations and other stakeholders. Everything we do, every survey or review we conduct, every interaction with the public, and every standard we set is done with the aim of helping our customers better serve their patients, residents and clients. We invite you to join our team of dedicated partners committed to creating a better experience for the patient.