Reporting to the President and Chief Executive Officer, this position manages the Quality, Education and Compliance Coordinators (QECs); Maintains administrative policies and procedures; Coordinates and oversees the Agency’s Quality Assessment Performance Improvement(QAPI) Committee data collection and reporting; Leads preparation of Agency for CHAP accreditation, California Department of Public Health surveys and annual Kaiser site visits; Chairs the QAPI Committee; Attends Board of Directors meetings to present PI information on biannual basis or more frequently, as requested; Facilitates Board Quality quarterly, working with Chairperson to coordinate agenda and minutes; Assumes role of Risk Manager, working with Agency insurance carrier for any legal issues or claims against Agency; Agency resource for regulatory and accreditation standards questions and issues, Assumes role of Compliance Officer, responsible for the Agency Compliance Program, Staff education and enforcement; Assumes role of HIPAA Privacy Officer, working with HIPAA Security Officer (IT Director) in order to maintain confidentiality of medical information. Manages a team with responsibility for quality, compliance and education throughout the hospice organization.
The ideal candidate for this position will have:
Demonstrated knowledge of State and Federal laws pertaining to hospice and home care programs;
Demonstrated ability to communicate with all levels of hospice staff, including Board of Directors;
Strong planning, analysis, problem solving and project management skills;
Ability to design and implement effective staff education and training programs;
Ability to work well with others, inspire confidence and respect and evidence strong moral character and ethical behavior;
Knowledge of SNF and RCFE regulations in relationship to hospice and home health practice;
Knowledge of CHAP regulations for hospice and home health;
Clinical knowledge/expertise in management of hospice and home care programs; and
Knowledge of the Quality Assessment Performance Improvement (QAPI) process within a hospice and/or home health agency.
EXPERIENCE AND EDUCATION:
Masters degree in a health related field or executive level experience required.
Three to five years’ experience in hospice and/or home health setting.
Internal Number: 1
About Hospice of the East Bay
Hospice of the East Bay (HEB) is a community based program of home care for terminally ill patients. Care is given to patients and families by an interdisciplinary group. Bereavement care is provided to the family for one year after death of the loved one. Associated with our mission, Hospice services are given regardless of ability to pay.