As the Quality Assurance Coordinator you will perform daily quality assurance reviews of tissue donors to ensure suitability according to department guidelines and thresholds. Ensuring that all donor medical records are in compliance with established regulations and standards, to include Donor Network of Arizona (DNA) Standard Operating Procedures, US Food and Drug Administration (FDA), American Association of Tissue Banks (AATB), and affiliate program standards. You will ensure that all necessary follow-up information is obtained and given appropriate follow-up as needed and required by affiliate programs. Coordinate and facilitate outside processing and distribution program relationships as well as support Donor Family Services activities. The QAC supports the Quality Department with the execution of quality throughout Donor Network of Arizona and initiation and execution of quality improvement projects.
•Excellent communication skills
•Excellent organizational skills and sharp attention to detail
•Auditing of documents for accuracy, discrepancies, obtains missing information and corrects errors.
•Establish filing systems/Maintain filing systems
•Input data into computer programs/learn new systems quickly
•Maintain electronic and/or paper donor medical records
•Proficiency in spelling and grammar
•Use of Excel spreadsheet/database software to conduct analyses
•General knowledge of biological sciences & medical terminology
•Professional and appropriate writing style- emails/memorandums/procedures
•Ability to meet and follow deadlines
•Self-paced to work efficiently and accurately
•Associate’s Degree or Equivalent, Preferred Bachelor’s Degree
•Certified Eye Bank Technician-preferred
•Certified Tissue Bank Specialist-preferred
•1-2 Years’ QA Experience preferred
Internal Number: 01
About Donor Network of Arizona
As the federally designated, nonprofit organ procurement organization serving the entire state, Donor Network of Arizona relies on our skilled departments to make the most of life through the gifts of organ, eye and tissue donation.