The Quality Manager is responsible for the day to day management and strategic direction of the quality assurance function for Burgess Norton's Plant 1-Piston Pins.
Specific Job Responsibilities
Champion all Quality initiatives for the business
Cost of Poor Quality Program Reduction
PPM Defective Reduction
Lead Problem-Solving efforts using relevant tools and implement appropriate metrics.
Champion continuous improvement process projects in the plant to support internal and external Quality initiatives (DOE, etc).
Ensure Customer Satisfaction through established Quality initiatives
Lead Corrective Action Process using Customer Corrective Action (CA) requirements, such as 8 D and 5 Why (both internal and external)
Lead Customer Product Launch cycles using APQP process
Manage Layered Process Auditing
Conduct Management Review of the Quality System
Responsible for attainment and compliance with quality certifications (ISO, TS)
Responsible for successful completion of all quality certification audits
Execute all requirements of an effective inspection system
Evaluate production processes through Statistical Process Controls data
Confirm product shipped to customer meets customer requirements
Identify opportunities for cost savings, gains in efficiency and overall effectiveness
Develop and maintain supplier quality standards for raw materials and manufactured or purchased parts
Lead, manage and develop staff members
Actively participate as the primary quality representative of the management team
Perform other duties and projects as assigned
Job Qualification Profile
Demonstrated success at establishing a Zero Defects mentality and sustaining the system
Demonstrated leadership skills to include strong team orientation, honest, ethical, fact-based, acts with a sense of urgency, executes and achieves desired results.
Strong communication skills (oral and written) with the ability to communicate to all levels within the organization as well as external to the organization, i.e. primary contact for customers regarding quality issues.
Must have expert knowledge of Geometric Dimensioning and Tolerancing (GD&T)
Experienced Metrologist able to use quality tools to define measurement characteristics and part capability.
Strong statistical background including the use of SPC within the manufacturing process to measure and sustain capability.
Experience with ISO and TS 16949 Quality Systems development, implementation, maintenance and re-certification.
Thorough understanding of APQP, PPAP, PFMEA’s and new product launches.
Knowledge of Quality System Basics, Fast Response, Early Part Containment and Six Sigma are helpful.
Proficient with Microsoft Office applications (esp. Excel) and database applications (such as MiniTab and PowerWay).
Prefer five years experience in quality control for a Tier 1 automotive supplier, three years of management experience in a Quality function.
Bachelor’s degree in an engineering or related discipline.
About Burgess-Norton Manufacturing
Burgess-Norton Manufacturing Company, a subsidiary of AMSTED Industries Inc., has two product lines, both of which produce highly engineered components serving key industrial markets. Founded in Geneva, IL in 1903, BN built the core of its business on piston pins, and since inception, produced millions of units for all types of internal combustion engines as well as many leading international customers throughout the automotive and truck markets.
In a move to expand its product offerings, BN introduced powder metal technology in 1954. Over the years, it has established a global reputation for quality and value — a direct result of its commitment to develop innovative solutions for its customers in targeted markets.
Significant investments in technology, manufacturing capability, and human capital assure customers their needs will be met quickly, efficiently, and with the highest quality.
Its standing as a global leader in quality and value has been earned through BN’s commitment to innovation, teamwork, and customer satisfaction.
Burgess-Norton’s manufacturing plants are strategically located to meet customer demands for shorter lead times and overall efficiency.
Watch our video: https://video.digi-me.com/burgessnorton/insights/CIBJ0001