POSITION SUMMARY: The Manager of Clinical Safety and Risk Management is responsible for managing the risk and quality functions in accordance with Anne Arundel Dermatology’s risk and safety management program plan. Utilizes interpersonal skills to effectively communicate with and resolve issues involving a diverse group of healthcare, legal and insurance professionals. This position has relative autonomy, but reports to the Compliance and Privacy Officer. This role is located in our Baltimore MD office. May consider remote candidates in one of our Mid-Atlantic or Southern practice regions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides overall direction, management, and support for the risk and safety/employee health program and serves as a resource for risk and safety inquiries.
In coordination with compliance office initiatives, develops and implements policies, procedures and processes and training.
In coordination with compliance office initiatives, develops and implements a monitoring process to measure success of the risk and safety program.
In coordination with compliance office initiatives, develops a comprehensive and pro-active risk program for all lines of risk to decrease the frequency and severity of liability exposure, minimize risk and promote employee and patient safety.
In coordination with risk initiatives, develops a comprehensive employee health program encompassing on-boarding employee screening, result management, and exposure management processes for sharps or other injuries.
Manages and coordinates the investigation and resolution of risk and safety occurrence reports, adverse events, patient concerns and performs root cause analyses when necessary; monitors data for trends and implements training or other interventions to reduce risk and improve quality.
Manages all state or regulatory reporting obligations with regard to mandatory adverse events or other state reports.
Coordinates gathering of documents and information for insurance program and assists broker/finance in renewal process.
Maintains loss runs of open and closed malpractice or Workers Compensation claims for reporting and analysis. Coordinates associated reporting with third party administrator.
Develops and maintains a process for the timely investigation, notification, filing of claims and consultation with insurance carriers, appropriate regulatory agencies and attorneys.
Manages and responds to subpoenas, document and release of information requests.
Facilitates the annual risk and safety site assessments and overall exposure control plan updates
Stays up to date with OSHA regulatory changes and state regulations with regard to medical practice, supervision and delegation, and cosmetic medical treatments and procedures.
Promotes patient safety through the implementation of quality measures, strategies and benchmarks established by national patient safety or quality organizations
Familiarity with MIPS reporting and MIPS process strategies
Coordinates the collection of data relevant to performance improvement, patient safety, patient care outcomes and national reporting requirements.
Develops Safety committee and/or other committees including agenda development, gathering of data, and preparation of reports and minutes.
Other duties as assigned by management
JOB REQUIREMENTS (Knowledge, Skills and Abilities):
Ability to work in computer applications including MS Word, MS Excel, MS Power Point; database administration skills required.
Ability to work independently with limited supervision required.
Strong and collaborative communication style with colleagues, patients and clinicians.
Strong organizational and prioritization skills.
Ability to present materials in a concise and detailed manner, individually and in groups.
Ability to read, write, and speak English
Bachelor’s or advanced degree preferred; will consider a combination of education and work experience equivalent.
3 years minimum experience in either risk management or quality management in a healthcare setting preferred.
RN or other clinical license/background preferred.
CPHRM, CHSP or CPHQ certification preferred.
Internal Number: 1
About Anne Arundel Dermatology, P.A.
Our entire practice subscribes to the quality, not quantity, philosophy of care. “The experience and longevity of our staff help to create a positive, relaxed environment for our patients,” says Dr. Angela Peterman. “Every person in our group is committed to providing the kind of high-quality, compassionate care they would want for their own families, delivered in a personalized and sensitive manner.”
The physicians and staff of Anne Arundel Dermatology are committed to providing our patients the highest quality and full spectrum of skin care services to promote, sustain, and enhance healthy skin. We accomplish this by;
Ensuring we are dedicated to our patient’s needs and their satisfaction through honest, courteous and professional interaction
Maintaining an open door policy at all levels and encouraging the flow of communication and the exchange of ideas. We recognize the importance of each staff member’s active role in the success of the entire practice
Creating and sustaining an enjoyable and productive working environment for our patients, doctors and employees.