Under the direction of the VP, Risk and Client Services is responsible for implementing risk management/patient safety initiatives for MPIE clients and ERC clients. This position is also responsible for acquiring new business opportunities for ERC and maintaining client relationships for both MPIE and MPIE subsidiary companies.
This position will serve the needs of both Eagle Risk Consulting company and MPIE insured clients. The duties of this position will be split between the needs of MPIE insured clients and ERC clients and flex as business engagements dictate. This position will be highly independent and requires a skill set that relies on the ability to sell, secure and service new and renewed risk and patient safety services to all clients and potential clients of both companies.
A high level of visibility and networking ability is a key to this position’s success. Regular and frequent contact on sales leads, potential and current clients and opportunity development is expected. This position requires an expert level skill set in risk management and patient safety assessment, methodology, training, coaching and collaborative risk reduction techniques. Knowledge of clinical systems and clinical practice is desired.
Lead for clinical and non-clinical based assessments.
Develop tools and coordinate assessments of clinical practice, high loss practice area, culture of safety, enterprise risk plan etc. and provide client with tactics and tools to achieve change.
Responsible for oversight and coordination of consultants used in assessment services and any other engagements. Ensure work product meets company expectations.
Assist in creation and ongoing refinement of coding taxonomy for trending reports, data mining and analysis.
Work with UW to risk evaluate and score prospects.
Assist with accomplishment of the company’s risk education program goals through sharing of topic ideas, program development, speaking and article research and writing.
Execute on the plan for risk reduction support for high loss ratio clients.
Prepare and report to various company committees and MPIE Board on risk reduction activities.
Assist with on boarding of new healthcare clients.
Shares the responsibility for the risk management hotline for client questions and maintains appropriate documentation of calls and advice given.
Maintain knowledge of current and developing trends in risk management and patient safety for the medical malpractice industry.
Bachelor’s Degree required, Master preferred (healthcare related desirable)
Clinical degree RN/BSN preferred.
Experience in or with professional medical malpractice industry preferred.
Risk management designation such as CPHRM or ARM desirable.
Three to five years’ experience in healthcare field required. This includes direct experience working with healthcare organizations, knowledge of quality assurance, patient safety, risk management, medical records management, medical group management, regulatory issues and current health care issues.
Prior experience in a leadership or management role, including ability to evaluate and determine project priorities, and work in a team environment.
Ability to work independently with minimal direction and supervision. Exercise independent judgment in solving complex problems.
Ability to research topics, make recommendations, and communicate to individuals and groups through both oral and written means.
Highly effective, interesting and engaging presentation skills, including public speaking.
Own or lease an automobile. Proof of valid Driver’s license, registration and insurance.
Internal Number: 001
About Michigan Professional Insurance Exchange
Since 1988, MPIE has been a trusted partner for healthcare providers and delivery systems throughout West Michigan. Member-based governance and leadership keeps MPIE continually focused on the needs and issues most important to healthcare organizations and providers—professionals like you.
We are dedicated to providing exceptional medical professional liability coverage, claims handling and risk reduction, and patient safety services. Our risk and patient safety services assist our members to maintain quality practices and lower their risk of claims. The financial stability of MPIE gives members the security they deserve.
MPIE is organized under the insurance laws of the State of Michigan as a reciprocal insurance exchange. It is licensed and domiciled in Michigan.