Under general supervision, provides leadership and guidance to staff for compliance with established policies and procedures. In addition, provides oversight and direction of quality assurance programs with medical, nursing and ancillary staff.
Bachelors degree in Nursing, Public Health, Healthcare Administration, or other clinical field
Masters degree highly preferred
At least 3 years experience in a clinical position in a Joint Commission accredited hospital or other similar healthcare environment.
At least 3 years experience in accreditation/regulatory/certification coordination and preparedness and/or risk management, performance improvement or patient safety.
Experience with healthcare regulatory compliance, action planning, mock surveys and readiness planning.
Excellent interpersonal communication skills necessary to interact effectively with a wide variety of constituents.
Excellent organization, verbal and written communication, problem solving and team facilitation skills.
Ability to exercise judgment in interpreting and applying standards, regulations, policies and procedures.
Skill in providing consultation and coaching to hospital staff to ensure regulatory compliance.
Skill in conducting investigations, including chart reviews, timelines, in order to address patient safety issues, grievances and civil rights complaints.
Skills in risk mitigation to lessen untoward financial impact to the hospital.
Knowledge of medical terminology and navigation of electronic medical record.
Ability to gather, create reports, interpret and analyze data.
Skill in using a computer and a variety of personal productivity applications (Excel, PowerPoint, Outlook, etc.)
Demonstrated skill in delivering educational and training materials to clinical and support staff teams.
Knowledge of process improvement principles and ability to lead teams toward fixing reoccurring issues.
Excellent organizational agility.
Internal Number: 32504
About GBMC HealthCare
GBMC HealthCare, Inc. is a private, not-for-profit corporation that owns and operates Greater Baltimore Medical Center, a regional community hospital in Towson, Maryland, two miles north of Baltimore City. GBMC HealthCare is comprised of Greater Baltimore Medical Center, GBMC Health Partners, Greater Baltimore Health Alliance, and Gilchrist. the largest not-for-profit hospice organization in the state of Maryland.
The mission of GBMC is to provide medical care and service of the highest quality to each patient leading to health, healing and hope.
As our national healthcare system evolves, for GBMC to maintain its status as a provider of the highest quality medical care to our community, we must transform our philosophy and organizational structure, and develop a model system for delivering patient-centered care. We define patient-centered care as care that manages the patient's health effectively and efficiently while respecting the perspective and experience of the patient and the patient's family.
To every patient, every time, we will provide the care that we would want for our own loved ones!
Industry: Hospital & Heal...th Care
Company size: 1,001-5,000 employees
Headquarters: Baltimore, Maryland
Specialties Labor and Delivery, Oncology, and Surgery