This position provides statistical analysis, public health research, data management, project management and reporting to enable managers across all of the Health Department and external partners to respond strategically and logically to business needs, trends and the changing needs of customers and/or the public health field. This position is responsible for liaising with the County's Office of Strategic Planning and Evaluation, as well as collecting and reporting data related to strategic business planning and performance management. This position may also represent the department at external research, planning, evaluation and/or advisory group meetings.
POSITION SUMMARY Responsible for conducting research and analysis, managing projects, advising management on results and recommending necessary adjustments to department procedures.
• Conducts research and analysis and advises management on results. • Recommends necessary adjustments to department procedures. • Works under the guidance of department management on strategic projects to include assisting in the establishment of goals and objectives. • Responds to requests from State, County, local municipality government, or community stakeholders. • May also be responsible for managing projects aligned with Strategic Business Plan goals. • Gather and organize information about the problem to be solved or the procedure to be improved. • Interview personnel and conduct on-site observations to determine the methods, equipment, and personnel that will be needed. • Analyze financial and other data, including revenue, expenditure, and employment reports. • Develop solutions or alternative practices. • Recommend new systems, procedures, or organizational changes. • Make recommendations to management through presentations or written reports. • Confer with managers to ensure that the changes are working.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: • Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Business and management principles involved in strategic planning, project management, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. • Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Skilled in: • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Understanding written sentences and paragraphs in work related documents. • Talking to others to convey information effectively. • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Abilities: • Collaboration – Working effectively and cooperatively with others; establishing and maintaining good working relationships. • Job / Organizational Fit - The extent to which activities and responsibilities available in the job are consistent with the activities and responsibilities that result in personal satisfaction; the degree to which the work itself is personally satisfying. The extent to which an organization’s mode of operation and values are consistent with the type of environment that provides personal satisfaction. • Technical / Professional Knowledge & Skills - Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise. • Managing Work – Effectively managing one’s time and resources to ensure that work is completed efficiently. • Building Strategic Relationships – Developing and using collaborative relationships to facilitate the accomplishment of work goals. • Adaptability – Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements or cultures. • Information Monitoring - Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it. • Collaboration - Working effectively and cooperatively with others; establishing and maintaining good working relationships.
REASONABLE ACCOMMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
MINIMUM QUALIFICATIONS Experience: Two years of related professional experience. Education: Bachelor's degree in Business Administration, Public Administration or a related field. Combination of relevant education and relevant experience accepted? Yes Licenses and Certifications: N/A