Lahey Hospital & Medical Center in Burlington, MA, has an excellent opportunity for a Director of Risk Management and Patient Safety to lead an enterprise-wide program to assess, monitor, reduce, and respond to organizational and patient risk.
Partnering with clinical and administrative leaders to drive the operationalization of the high reliability organization, you will be responsible for developing and managing a risk management and patient safety culture program and optimizing Lahey Clinic performance. Additionally, you will oversee the Patient Relations Department and in collaboration with the patient liaisons coordinate with department directors/managers and physicians to facilitate resolution of complaints and grievances submitted by patients and/or patient representatives.
In addition to at least seven years of healthcare experience in a clinical setting to include management and leadership responsibility, ideal candidates should have a clinical degree/licensure in a healthcare field as well as an advanced degree in either law or a healthcare related field.
A great place to live and work.
In addition to a competitive salary and benefits package, our location just north of Boston and south of Manchester, NH, is the perfect location if you want the fast pace and expertise of Boston without the traffic and parking challenges. Lahey Hospital & Medical Center – a teaching hospital of Tufts University School of Medicine – is a physician-led, non-profit group practice, world-renowned for innovative technology, pioneering medical treatment and leading-edge research.