The Orange County Transportation Authority (OCTA), Orange County’s primary transportation agency. It’s our job to develop and deliver transportation solutions to enhance the quality of life and keep Orange County moving. Operating in a 798 square-mile area, we serve more than 3 million residents in 34 cities and unincorporated areas. Our responsibilities extend to all forms of transportation, including bus and paratransit service, Metrolink commuter rail service, planned future rail, including street cars, the 91 Express Lanes Toll Road, freeway, street and road improvement projects, motorist services and regulating taxi operations. OCTA has been recognized for excellence in the public transportation industry by the American Public Transportation Association, and has been honored with awards from local and national organizations for our transportation improvements. OCTA’s core values consist of integrity, teamwork, communication customer focus and can-do spirit.
Overview:
Under minimal guidance, responsible for oversight activities for the provision of contract fixed route services, which includes operations and maintenance. Provides analysis, research, negotiation, budgeting, cost tracking, etc., of the agency’s contract fixed-route services budget and acts as a liaison between contractor and multiple departments, divisions, and outside resources, in support of agency and division goals and objectives.
This is an exempt position in Salary Grade T: Min $96,283.20 – Mid $117,842.40 – Max $139,401.60 annually. The starting salary will be within this range based on qualifications.
This posting will remain open until filled.
Responsibilities:
This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job.
Oversees the agreements for contracted fixed-route service, including management and oversight of fixed route operations and maintenance, including services provided under agreements with other agencies and local jurisdictions.
Plans, directs, and evaluates performance of personnel assigned to section providing oversight activities, fills vacancies, and develops personnel performance plans and performance evaluations.
Ensures successful implementation of department goals and objectives. Reviews contract fixed-route expenditures and monitors performance measurements to ensure performance is within standards and maintains compliance with the agreement. Develops plans and strategies for corrective actions when necessary and documents actions taken.
Works with others to develop budget and work programs and supervises the allocation of resources and staffing functions dedicated to contract oversight.
Maintains positive relationships with elected officials, community groups, internal and external stakeholders, and customers in matters pertaining to contract transportation services and partnerships with other agencies/local jurisdictions.
Prepares reports, technical memoranda, and other documents regarding contracted fixed route services.
Working with other staff, provides a lead role in the development, negotiation, and administration of the department’s fixed route service contracts, including developing specifications and scopes of work as well as managing the procurement processes. Provides on-going oversight to ensure contract compliance and high-quality performance.
Provides contractors with clear knowledge of the agency’s and/or programs’ expectations/standards.
Approves invoices, tracks and controls expenses with program budget requirements. Corrects any conditions which may adversely affect the compliance and/or success of the contract and/or program milestones, scheduling and budget parameters.
Represents the agency as designated in meetings, as a committee chair or member, and before community and business groups, to further department and/or agency interests. Maintains communication with government and public service agencies to coordinate regional issues and represent the agency.
Makes presentations to senior management, the Board of Directors, management, public officials, and the general public as needed
Leads by example in order to increase productivity, morale, efficiency and team spirit. Encourages creativity, growth and initiative. Ensures interactive communication and feedback through meetings, collaborative projects, as well as measured outcomes.
Any combination equivalent to a bachelor's degree in transportation management, business, public administration, project management or related field with a minimum of six years of experience in transportation, project management, public participation, and/or community relations programs, three years of which are in management. Knowledge of Orange County demographics, private contract management, and senior transportation issues is desirable. An advanced degree is preferred.
Knowledge of:
Principles, procedures, methods and techniques for managing complex transportation program management and operational programs and projects.
Applicable local, state, and federal laws, rules, and regulations including the Americans with Disabilities Act of 1990 (ADA) relative to the provision of public transportation services.
Principles, techniques, and processes of local, regional, state, and federal government.
Principles of management, particularly in the area of transportation operations.
Technical aspects of vanpool, contracted paratransit and fixed route operations and contract management.
Current practices and procedures in contracted transportation services.
Multimodal transit systems and transportation planning.
Administrative principles and methods, including goal setting, program and budget development and implementation.
Capital and operating budgets.
Social politics and issues influencing transit programs.
Modern management theory and organizational development practices, including leadership development and succession planning, particularly in the area of transportation operations.
Principles of management, supervision, training and performance evaluation.
Focus on development of a talent management strategy.
Project management techniques and coordinating with other agencies and/or cities.
Consensus building among various stakeholder groups.
Contract negotiation and procurement processes for government agencies.
Principles and techniques of communication, including written, visual, and public speaking.
Principles and techniques of public participation programs.
Current transit and advances in contracted transit services with the private sector.
Ability to:
Formulate long-term and short-term objectives consistent with adopted goals and policies.
Think and act strategically.
Formulate long-term and short-term objectives consistent with adopted goals and policies.
Analyze situations, allocate resources, plan work programs, solve problems, and obtain results both independently and as part of team.
Communicate externally and internally on a broad range of matters.
Identify methodologies for repair and preventive maintenance.
Analyze situations accurately and adopt effective solutions.
Speak in public and present ideas effectively.
Work effectively with a variety of public officials and private consultants.
Establish and maintain effective working relationships.
Analyze complex community transportation problems, allocate resources, and plan work programs to formulate recommendations and evaluate outcomes.
Develop and implement objectives, policies, procedures, work standards, and internal controls.
Prepare scopes of work, needs assessments, cost and benefit analyses, and related documentation.
Communicate clearly and persuasively with appointed and elected government officials, businesses and community organizations, stakeholders, customers, employees and members of the general public on a broad range of matters.
Working Conditions/Physical Activities:
(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. OCTA provides reasonable accommodation to enable individuals with disabilities to perform the essential functions).
Positions in this class typically require:
Work may be performed in a stressful, fast-paced office environment, depending upon assignment.
Requires ability to understand verbal communication and to respond effectively.
Positions in this class typically require: Reaching, Fingering, Grasping, Feeling, Talking, Hearing, Seeing, and Repetitive Motions in computer use.
Compensation and Benefits:
OCTA offers an attractive compensation and benefits package that includes medical, dental and vision health insurance programs, flex time (may be available), paid sick leave, paid vacation and holidays, short-term and long-term disability, life insurance, flexible spending accounts, retirement, deferred compensation plan, educational reimbursement, excellent in-house training programs, free transportation passes for the employee and dependents, wellness and ergonomic programs, and much more.
Application and Selection Process:
This position will remain open until filled. For further information about this exciting career opportunity and to apply online, please visit our website at https://jobs-octa.icims.com/jobs/2340/section-manager-iii---contracted-fixed-route-services/job. We are unable to accept resumes in lieu of an online application. OCTA does not sponsor H1B or other work visas. For additional information, please contact the Employment Office at (714) 560-5600.
OCTA is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity, religion, disability, ethnicity, national origin, marital status, status as a protected veteran, genetic information, or any other legally protected classification or status.
Internal Number: 2019-2340
About Orange County Transportation Authority
The Orange County Transportation Authority (OCTA), Orange County’s primary transportation agency. It’s our job to develop and deliver transportation solutions to enhance the quality of life and keep Orange County moving. Operating in a 798 square-mile area, we serve more than 3 million residents in 34 cities and unincorporated areas. Our responsibilities extend to all forms of transportation, including bus and paratransit service, Metrolink commuter rail service, planned future rail, including street cars, the 91 Express Lanes Toll Road, freeway, street and road improvement projects, motorist services and regulating taxi operations. OCTA has been recognized for excellence in the public transportation industry by the American Public Transportation Association, and has been honored with awards from local and national organizations for our transportation improvements. OCTA’s core values consist of integrity, teamwork, communication customer focus and can-do spirit.
