Department of Public Health
The mission of the San Francisco Department of Public Health (DPH) is to protect and promote the health and wellness of all San Franciscans.  The San Francisco Health Network (SFHN) is the DPH Integrated Delivery System and maintains operational responsibility for the delivery of primary and specialty outpatient medical and behavioral health, home health, acute rehabilitation, and long term care services. For more information, please visit:  www.sfdph.org

Laguna Honda Hospital and Rehabilitation Center (LHH), a 10 bed general acute care hospital with a distinct part, 765 bed skilled nursing facility, is owned and operated by the City and County of San Francisco (CCSF) and is part of the SFHN and DPH. On a sprawling and beautifully maintained 62 acre campus, LHH operates both a newly constructed state-of-the art acute care hospital as well as a rehabilitation and skilled nursing complex, complementing numerous historic administration and support services buildings that are more than 100 years old.    

Laguna Honda Hospital and Rehabilitation Center is recruiting for a full time Manager VII – Chief Quality Officer. Reporting directly to the Chief Executive Officer, this position is responsible for the hospital’s development, implementation and oversight of the following programs:

• Performance Improvement Program 
• Risk Management Program 
• Regulatory Compliance Program
• Infection Control and Prevention Program

Laguna Honda Hospital and Rehabilitation Center is a skilled nursing and rehabilitation center owned and operated by the San Francisco Department of Public Health. Located on a 62-acre campus in the heart of the city, Laguna Honda is one of the largest skilled nursing facilities in the United States and represents one of the most extensive commitments by any city or county to therapeutic care for seniors and adults with disabilities.

Position Duties:

• Serves as the quality leader and facilitator by assisting hospital and medical staff in identifying facility, clinical, financial and administrative opportunities for improvement of resident care and reduction of risk;
• Coordinates performance improvement efforts, risk management, regulatory compliance, and infection control programs and activities within Laguna Honda Hospital;
• Serves as the Laguna Honda Hospital subject matter expert and liaison with all external regulatory agencies (e.g. CDPH, CMS, Cal-OSHA) regarding interpretation of local, state and federal regulations;
• Functions as Laguna Honda Hospital “Lean” leader by modeling the use of performance improvement tools (e.g. A3 thinking, PDSA, FMEA) to solve and drive improvement;
• Plans and implements training programs for hospital staff and providers related to performance improvement and patient safety;
• Coordinates, develops and implements administrative policies and procedures; reviews existing policies and procedures for compliance with local, state and federal regulations; and
• Performs other duties and responsibilities as assigned.

1a. Possession of a Bachelor’s degree from an accredited university or college in Public Health, Business Administration or a closely related field; AND

1b. Five (5) years of managerial experience in healthcare quality improvement, ALL of which must include supervising health care professionals;

OR

2a.  Possession of a Master’s degree from an accredited university or college in Public Health, Business Administration or a closely related field; AND

2b. Four (4) years of managerial experience in healthcare quality improvement, ALL of which must include supervising health care professionals.

SUBSTITUTIONS:

• A valid Register Nurse license can substitute for the Bachelor’s degree in 1a.
• A valid Physician’s license can substitute for the Master’s degree 2a.

Desirable Qualifications:

• Clinical Nurse Leader (DNL) certificate
• Certified Professional Healthcare Risk Manager (CPHRM)
• Certified Patient Safety Professional (CPSP)

HOW TO APPLY:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit: [https://www.jobapscloud.com/SF/sup/bulpreview.asp?R1=PBT&R2=0942&R3=104328] to register an account and to view this complete job announcement for application submission requirements. Recruitment #PEX-0942-104328