Quality Managers are responsible for the administration and management of all aspects of the plant’s quality program for all containers working through the plant quality, production, and logistics personnel. The responsibility includes management of internal / external relationships relative to quality (including supplier, customer, and regulatory compliance), management of internal quality control systems, process critical control points, and quality performance improvement and awareness. As a member of the Plant’s management team the Quality Assurance Manager also has shared responsibility for overall Plant operations, especially safety and efficiency. Primary duties of a Quality Manager include:
Understands, follows and enforces all established safety, health, quality GMP and Company policies, procedures and recognized practices.
Understands, follows and enforces all established policies, procedures and recognized practices.
Understand and interpret customer requirements; convert into manufacturing requirements (define necessary inspection and critical process points and required methodologies).
Customer complaint response and tracking: Monitor complaint type and frequency to verify effectiveness of corrective actions.
Define, implement and monitor the systems required to ensure compliance (GMP’s, required certifications, sanitation, and customer audit requirements).
Work as required with Engineering, Sales, and Customer Service in completing the above responsibilities.
Work with suppliers as required, defining customer and plant requirements and ensuring conformance.
Assessment and development of operating procedures and controls for all automatic inspection devices.
Define, develop, train, implement and monitor process control points and make necessary improvements for defect elimination.
Regularly communicate customer issues and overall plant quality performance to management, staff, and plant personnel.
Hire, train, and direct the daily activities of the plant quality staff.
Continued evaluation of procedures, in all areas of responsibility for the best practices, particularly in the areas of Safety and efficiency.
May be responsible for special projects related to other functional areas.
0-25% travel may be required.
Qualifications
A Bachelor’s Degree and/or related quality experience; or equivalent combination of education and related quality experience is required. A minimum of five years’ experience in a quality supervisory or management role in a manufacturing environment with demonstrated leadership skills strongly preferred.
Quality Managers are required to interact with other managers, employees, vendors, and customers. Therefore, the following skills and proficiencies are also essential requirements of the position:
Ability to maintain regular, predictable, and punctual attendance.
Computer usage and typing skills are essential.
Excellent verbal and written communication, including the ability to effectively communicate with internal and external customers.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Communicates effectively: conveys facts and information clearly both verbally and orally.
Collaborates well with others: proactively contributes to group objectives; volunteers to help others.
Additional Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Graham Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.
NOTICE TO RECRUITMENT AGENCIES:
Graham Packaging is not accepting unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Graham Packaging employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Graham Packaging. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
A Bachelor’s Degree and/or related quality experience; or equivalent combination of education and related quality experience is required. A minimum of five years’ experience in a quality supervisory or management role in a manufacturing environment with demonstrated leadership skills strongly preferred.
Quality Managers are required to interact with other managers, employees, vendors, and customers. Therefore, the following skills and proficiencies are also essential requirements of the position:
Ability to maintain regular, predictable, and punctual attendance.
Computer usage and typing skills are essential.
Excellent verbal and written communication, including the ability to effectively communicate with internal and external customers.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Communicates effectively: conveys facts and information clearly both verbally and orally.
Collaborates well with others: proactively contributes to group objectives; volunteers to help others.
NOTES:
Employer will assist with relocation costs.
About Graham Packaging
Build a meaningful career with a company committed to a cleaner world and a better tomorrow.
Graham Packaging is a leading manufacturer of sustainable packaging. We work with some of the biggest brands in the world to provide them with safe, attractive and convenient packaging that meets the demands of today’s consumer.
Our company offers competitive compensation and an excellent benefits program. But that’s just the beginning of our story. There are many reasons to launch a career with Graham packaging, here are just a few:
1. We offer training and development opportunities so you can advance in your career with Graham.
2. We have an excellent safety program, with one of the best safety records in the industry.
3. Our employees are proud to share that we treat our workforce like family.
4. We believe in open, transparent communications, starting with senior leadership.
5. Our company is committed to bringing meaningful change to the sustainability of our products and operations. In 2019 we were honored with the Sustainability Leadership Award from the Business Intelligence Group, and we recently pledged to make all of our products 100% recyclable, compostable or reusabl...e by 2025.
At Graham, we are focused on the possibilities for a better product, a happier customer and a cleaner world. We recognize that when we work together, we can achieve great things. We treat each other with respect, and are united in a shared passion to make sustainable products that make life easier for the consumers who use them.
Come join us in our quest to create a better tomorrow!
