Ensure product meets all customer requirements through quality systems and customer service. This position must be able to make decisions concerning quality issues. Will make decisions regarding quality discipline and training, along with managers/supervisors, and per union contract. Must ensure that quality complaints are tracked accurately and that controls are put in place to prevent future occurrences.
Essential Functions & Key Responsibilities:
Development, implementation and administration of quality policies and procedures to all employees.
Follow GMP in compliance with all food safety requirements
Establish and perform quality training programs for all employees.
Perform corrective actions with the support of the Production Manager and HR Manager to ensure all quality and production policies and procedures are met and followed.
Perform sanitation and quality control audits throughout the plant, report findings to Plant Manager, HR Manager, Shipping Manager and Production Managers and take corrective action.
Maintain up to date inspection reports, files, quality programs and samples.
Implement and maintain company Pest Control Program, GFSI / SQF Program and other programs to meet customer requirements.
Oversee the development, implementation, review and maintenance of the SQF System, including food safety fundamentals outlined in the SQF Code.
Take appropriate action to ensure the integrity of the SQF System.
Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF System.
Facilitate customer questions by establishing customer relationships and working with corporate customer service.
Collect, organize, analyze, and report process data to internal and external customers.
Facilitate and assist support departments with technical expertise for process improvements, and environmental compliance. (ink making, paste making, and graphics)
Lead Continuous Improvement reporting, activities and training within the plant.
Other miscellaneous duties as assigned by management.
Bachelor’s degree with a minimum of 5 years of quality control management experience in a manufacturing environment, or relevant working experience is required.
Excellent communication skills
Knowledge of Word, Excel and Access.
Must have firm understanding of test procedures, statistics and process controls.
Knowledge of bag machinery a plus
Must have strong problem solving and analytical ability.
Additional Salary Information: Full time, salaried exempt position
Novolex® is a leader in packaging and foodservice product innovation, choice and sustainability. We serve customers in retail, grocery, food service, hospitality, institutional and industrial markets with products that are leaders in their sectors. Our ability to meet their needs reflects the diversity of our products, our dedication to sustainability and our commitment to quality embraced by the more than 10,000 Novolex families. With the acquisition of Zenith Specialty Bags in 2019, now part of our Bagcraft division, Novolex has 61 locations manufacturing and administrative offices in North America and Europe, including two world class plastic recycling facilities.