Careers in Quality

We are looking for a Compliance Manager for Healthcare Professional (HCP) Engagements to join our Medical Products Division Compliance Team. This individual will manage compliance processes related to engaging healthcare professionals for consulting services.  In this role, you will be a key member of a global Compliance Team and will be primarily responsible for the continued evolution of the global HCP Engagements Program to ultimately ensure that business needs are met while at the same time risks are identified, evaluated, and mitigated appropriately. The ideal location for this position is Phoenix, Arizona, but we are open to considering a remote work arrangement if there is flexibility to work Arizona time zone business hours on a regular basis.

Responsibilities:  

• Support the development and management of formal policies, standing operating procedures, work instructions or other guidance type documents, including the introduction of these policies and procedures in regions outside the US 
• Develop, implement, and oversee an internal formal training and education program for HCP Engagements in collaboration with key stakeholders
• Cultivate strong business relationships with key stakeholders, including those in the commercial organization, to ensure that there is an ongoing dialogue and that lines of communication remain open and effective
• Drive the annual monitoring plan, including data gathering, analysis and information sharing
• Support Internal Audit as needed
• Perform routine risk assessments and, accordingly, develop and implement risk mitigation plans
• Provide routine assessments or updates to Compliance Leadership to support reporting to the Compliance Committee and/or Board of Directors
• Provide advice or day-to-day guidance to business partners and/or those Associates who support the HCP Engagements process
• Ensure current and working knowledge of industry standards and enforcement activity related to HCP Engagements and, as necessary, make recommendations for process improvements
• Support the overall expansion of the HCP Engagements Program to regions outside the US, including the implementation of a global online system

Required Qualifications:  

• Bachelors’ Degree
• Minimum of 2 years of medical device or pharmaceutical industry compliance or compliance-related experience
• Highly motivated, self-starter who is able to meet strict deadlines and time constraints
• Curious, flexible, and willing to expand breadth of knowledge to support a broad variety of compliance matters
• Strong writing, communication, organizational and analytical skills
• Demonstrated ability to manage processes and projects effectively
• Demonstrated ability to operate independently and work as part of a team
• Demonstrated ability to build relationships across a wide variety of internal stakeholders
• Demonstrated ability to communicate effectively to a diverse audience at multiple levels within the company through various formats, (i.e., policies, procedures, work instructions, email correspondence, leading meetings, face-to-face dialogue, etc.)
• Ability to travel up to 20%, including internationally

Desired Qualifications:  

• Prior experience working in a regulated environment, including medical affairs, regulatory, compliance, contracts or finance
• Working knowledge of industry standards and best practices related to HCP interactions and engagements
• Strong understanding of regulations, standards, and industry terminology related to healthcare interactions, service agreements, and medical devices