Careers in Quality

Patient Relations Coordinator At Luminis Health what we do has everything to do with who we are and how we work alongside one another collaborating as a team and growing with a vision of a healthier tomorrow for all. The Patient Relations Coordinator provides support and assistance to patients and their families throughout Luminis Health – Clinical Enterprise (LHCE), to include: complaint resolution and assisting with complex decision making regarding clinic concerns while collaborating with clinic leadership in the resolution process and providing proper documentation in our feedback management system. Key Duties: Timely follow-up the patients and families on patient concerns received to build and sustain positive rela