Eastern Controls, Inc. is family-founded and remains a family-owned organization that grew out of a vision, hard work, passion, sacrifice, and a deep sense of gratitude. We are the preeminent supplier of instrumentation, electrical heat trace, control valves, automation, and gas detection products/service in the Mid-Atlantic Region. For over 50 years, Eastern Controls has served as a trusted business partner for our customers by delivering technical excellence, outstanding service, and above-and-beyond support. It’s in our DNA. We work with customers in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries. And we have fun while doing it all!
As they say, the whole is greater than the sum of its parts. We’re a team, a family, a reliable partner to our principals and customers, and we are looking for more passionate, driven, and energetic people to join us.
Responsibilities
Provides in-depth product and applications knowledge as well as sales support.
Responsible for creating an exceptional experience with an assigned customer base. Build and maintain relationships with customers.
Primary duties include all quotations and responses to technical questions along with proposal development for single item and large projects.
Daily interaction with customers, inside and outside staff, manufacturing partners, etc.
You are THE customer advocate for Eastern Controls and our manufacturing partners.
Act as a solutions facilitator: advise customer on correct solution specific to their process and work with outside sales on pricing to win customer’s business.
Clearly communicate with customer from start to finish.
Recognize where supplemental/ additional equipment can be added on to an existing RFQ.
Qualifications
Bachelor’s degree in a technical field (Electrical or Mechanical Engineering) or Business & Engineering (Sales, Technical Sales, Entrepreneurship), or equivalent experience preferred.
1-3 years’ experience. Working knowledge of Microsoft Office products and CRM platform.
Familiarity with the Process Industry and/or Electrical Heat Trace – working with end users, integrators, and/or engineering firm- a plus.
Technical aptitude – knowledge of instrumentation, gas detection, and/or valves is a major plus.
Professional sales acumen – consistently striving to grow and develop business opportunities assisting Outside Sales Representatives.
Living within a commutable distance of our main office in Edgemont, PA is highly preferred.
A passion and energy for helping customers succeed.
Curiosity to learn Eastern Controls’ product portfolio to help provide the best solutions for customer needs.
Strong communication and interpersonal skills.
Benefits
The security of working for a family- owned and founded company that cares about its employees.
Comprehensive benefits package which includes medical, dental, vision, disability, and life insurance at competitive rates. Some plans include tax- advantaged health savings accounts.
Health Advocate assistance program to help families navigate the health care system.
Employee Assistance Program provides professional, confidential, consultation for personal and job-related concerns 24 hours a day for employees and eligible dependents.
Competitive compensation and Employee Referral awards.
Generous paid time off and Holiday Schedule benefits.
401(k) savings with company match on a portion of employee contributions.
Tuition reimbursement and a wide range of development opportunities.
A business casual environment.
We are an Equal Opportunity Employer including disability and veterans.
Eastern Controls, Inc. is family-founded and remains a family-owned organization that grew out of a vision, hard work, passion, sacrifice, and a deep sense of gratitude. We are the preeminent supplier of instrumentation, electrical heat trace, control valves, automation, and gas detection products/service in the Mid-Atlantic Region. For over 50 years, Eastern Controls has served as a trusted business partner for our customers by delivering technical excellence, outstanding service, and above-and-beyond support. It’s in our DNA. We work with customers in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries. And we have fun while doing it all!
As they say, the whole is greater than the sum of its parts. We’re a team, a family, a reliable partner to our principals and customers, and we are looking for more passionate, driven, and energetic people to join us.
