Careers in Quality

The Corporate Manager, Quality & Performance Improvement, is responsible for the oversight of facility-level QAPI function and provides leadership to QAPI personnel at each facility.  This individual is responsible for the implementation and oversight of the QAPI program which ensures the safety, integrity and security of the individuals served.

Benefits Include:

• Medical/Dental/Vision Insurance
• PTO
• Health Savings Account
• Flexible Spending Account
• 401k w/ discretionary company match
• Life Insurance & MORE

Responsibilities:

1. Works with Corporate Director of Quality implementing organization-wide quality programs at the hospital level. Primary responsibility is to provide support and oversight for facility quality directors.  
2. Supervises all activities relative to data gathering, input and review of data collection measures and adherence to preset goals. 
3. Provides audit and feedback around quality data abstracting, ensuring that when indicated, corrective actions plans are developed and implemented for any areas of deficit identified. 
4. Works collaboratively with Corporate Director of Quality to ensure that areas identified are corrected.  Communicates findings to Corporate Director of Quality and Operational leadership according to a predetermined method.
5. Coordinates training and education for QAPI principles and regulatory standards as indicated.
6. Serves a resource for the facility Quality Directors as it relates to QAPI policies and processes. 
7. Collaborates with Corporate Director of Quality in reviewing and developing appropriate forms and policies as needed.
8. Maintains compliance with all Company policies and procedures. Strict adherence to Company Code of Conduct.  Always maintains confidentiality of all facility and resident information, as observed by peers and management.
9. Attends all mandatory education programs and can describe his/her responsibilities related to general safety and regulatory compliance.
10. Completes other assigned duties under the direction of the Corporate Director of Quality.

• Bachelor’s degree required. 
• Experience in healthcare (behavioral health)preferred. 
• Experience with inpatient quality assessment/management, performing healthcare audits, monitoring functions preferred.   
• Multi-site management experience preferred. 
• Data compilation & data analytics experience preferred.
• This position requires up to 80% travel.
• CPHQ certification preferred.
• Knowledge and understanding of CMS, The Joint Commission and State Department of Health and Hospitals regulations.
• Places a high value on ethical standards and treating others with dignity and respect.

Equal Opportunity Employer