The Quality Manager is responsible for planning, directing, coordinating and performing the activities of the quality inspection area and supporting the drafting/engineering requirements for a metal fabrication manufacturer. He/she passionately supports manufacturing products, Estimating and Sales needs, Operations and STEM education within GenMet and the broader community.
Duties and responsibilities
Understand and investigate customers’ needs/specifications and develop a strategy to support and meet or exceed
Implement quality standards and processes to continuously improve GenMet quality metrics.
Assign, prepare, update and peer review all necessary quality reports (CAs, PPAPs) as required by customers.
Resolve quality issues with our Customers in a timely manner to ensure customer satisfaction. Determine and negotiate a mutually acceptable return and/or rework of product while preserving the company/Customer relationship.
Lead Customer certifications and on-site internal and external audits.
Certify suppliers and ensure supplier development in the areas that interface with engineering and operations (i.e.: drawings, specifications, quality).
Assist in the development and review of standard operating procedures and work instructions
Ensure that engineering drawings are completed, and peer reviewed in an accurate and timely manner to support production
Define and manage tooling and fixture requirements
Support the LEAN, 5S continuous improvement or “Yellow Sheet” process to ensure timely entry, assessment, implementation and closed loop communication process with initiator and organization
Lead employee training and development.
Manage weld procedures, instruction, and certifications with Certified Weld Instructor (CWI)
Support Quality at the Source, Six Sigma, and other related quality training.
Ensure compliance with ISO9001, ITAR and other applicable quality and industry standards. Lead annual recertification efforts. Manage corrective actions, Non-conforming products, and deviations.
Responsible for hiring, supervising, supporting, and evaluating team members
Perform other duties as needed
Superior Safety, Quality and On Time Delivery Supported by Employee Led Continuous Improvement and State of the Art Technology Resulting in Profitable, Long Term Relationships.
Qualifications
Bachelors degree in Quality or Engineering preferred. 2 year degree in Engineering, Drafting or related field required
Knowledge of methodologies of quality assurance and standards including data analysis/statistical methods
Quality Six Sigma Green Belt, Certified Quality Engineer (CQE), Certified Quality Auditor (CQA) desired
Minimum of 5 years of manufacturing experience
Strong analytical and problem solving skills
Well organized, strong attention to detail and self-directed to prioritize and complete tasks in a timely manner
Strong process development and project management skills
Effectively communicates internally and externally to gather information, ask questions, develop alternatives, make recommendations, explain decisions and pursue actions
Proficient in Microsoft Office (Word, Excel, PowerPoint), SolidWorks and databases
Physical Requirements
Must be able to safely and successfully perform the job functions, travel locally 5-10% of the time and lift/carry up to 30 Lbs
GenMet is dedicated to following lean manufacturing practices to reduce waste and improve overall customer value. GenMet team members are continuously trained on lean manufacturing principles which play a critical role in maximizing efficiency and productivity.
Eric Isbister, GenMet’s CEO, serves on the advisory boards of MSOE, WCTC, Associated Industries of the Blind, and Beyond Vision. He credits GenMet’s success to lean manufacturing practices as well as the team culture. “Every GenMet team member adds value to our organization,” explains Eric Isbister. “Purchasing high-tech equipment is only beneficial if you have the culture to make the machines profitable. Our team environment is evident throughout every level of our organization, starting at the very top.”
Mary Isbister, GenMet’s President, serves on Milwaukee’s Next Generation Manufacturing Council, MMAC’s Council of Small Business Executives, and Boards of the MMAC, the Wisconsin Manufacturing Extension Partnership and Milwaukee Area Technical College. “Manufacturers must continually innovate and find new ways to add value and create products that are not easily replicated by low-wage overseas competitors.”
ISO C...ertified
GenMet’s ISO 9001 certification provides the structure for building processes and supporting continuous improvement and employee involvement. GenMet’s documented ISO processes are infused into the company’s training and culture. “Some companies are ISO certified due to external pressures from their customers,” Isbister states. “We became ISO certified because we believed the process would help us continuously improve our operations. Attracting new customers as a result of our certification is a secondary benefit — a spin-off of the improvement process.”
“The external ISO auditor complimented our staff for knowing exactly what to do,” Eric recalls. “Our employees weren’t nervous during the auditing process. They had documented their own procedures in each area, so they felt confident when answering questions and describing our various operations.”
A Woman-Owned Small Business
GenMet is a Woman-Owned Small Business.
