The Performance Improvement Engineer will guide and implement efforts to ensure that performance improvement (PI) programs are developed and managed using a data driven focus which sets priorities for improvements aligned to ongoing strategic imperatives.
MAJOR JOB RESPONSIBILITIES
Participates and/or leads teams, work groups, projects, and activities designed to improve operational performance and processes
Researches opportunities for performance improvement, establishes plans, and coordinates teams in achieving performance improvement for the assigned area of responsibility
Manages multiple projects and can work at various levels of the organization
Can manage large-scale projects through the entire project life cycle
Has breadth of knowledge to acquire data, convert to information, and draw action plans and coach departments to their targets
Assists in evaluation of operational needs; validates workflows, build, and configuration based on application requirements/ standards and serves as liaison between end users, third parties, and application staff. Analysis of application content and negotiation of any user requested modifications
Analyze problems in terms of workflows/policies/procedures, Epic functionality, end-user knowledge, and training requirements
Gather project requirements
Construct SQL Queries
Present data in Executive Dashboards & Operational Reports
Excellent written and verbal communications, presentation skills, and customer relationship skills
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
Knowledge of Clinician and Business environments is highly desirable
MS Office proficient
Associates degree or equivalent work experience
Healthcare or Regulatory Reporting
Microsoft SQL Server
Tableau, SQL Server Reporting Services, or other data visualization tools
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.