Careers in Quality

PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke Primary Care. The PRMO focuses on streamlining the revenue cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke’s reputation and mission of advancing health together. Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance.

Duke Nursing Highlights:

 

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

 

Job Summary

 

This position will be responsible for improving the overall quality and completeness of the medical record through CMS and Vizient reviews. Through interaction with medical records coding staff and compliance specialists, the theHIM-CDI staff suggests modifications to clinical documentation and coding to ensure accurate depiction of the level of clinical services, the reason for admission, patient severity, risk of mortality, the severity of illness, and conditions present on admission. Participates in select committees and provides education programs as necessary.

 

In this position, you are responsible for reviewing the overall quality and completeness of coding for expired and discharged to hospice encounters. They utilize current CMMS coding guidelines, conventions, and AHA coding clinics to accurately determine if the principal diagnosis, secondary diagnoses, and procedures reoccur ate so that we report the correct MS-DRG assignment. They also communicate with coders, compliance specialists, and/or clinical documentation analysts regarding documentation clarification and accurate coding, as needed.

 

 

Minimum Qualifications

 

 

Education

BSN or PA (Physician's Assistant), NP (Nurse Practitioner), or Doctorate in a medically related field is required.

 

Experience

 

Three years of progressive healthcare experience in an acute care setting. Previous chart review experience (case management utilization review) is preferred. Excellent written/verbal communication, critical thinking, creative problem solving, conflict management skills, and proficient organization and planning skills are required. Demonstrated knowledge of quality improvement theory and practice.

 

Degrees, Licensures, Certifications

 

Currently licensed and/or registered as a Professional Nurse/Physician Assistant/MD in the state of North Carolina, preferred. CCDS, CCS, or CDIP preferred.

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

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