Patient-Centered Outcomes Research Institute (PCORI)
Location: Washington DC, D.C.
Type: Full Time
Advocacy / Non-Profit
4 Year Degree
Internal Number: 1343-858
The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.
The immediate Office of the Executive Director (iOED) promotes PCORI’smissionby providing leadership and strategy in the development of PCORI’s goals, strategic priorities, programs, and operations. The Chief of Staff (CoS) position serves as the focal point for management and direction of activities and functions of the ED and iOED, setting of priorities for theiOED, and management of critical points of contact. Reporting directly to the ED, the CoSserves as the primary contact within the iOED and is a member of the Executive Leadership Team (ELT). The incumbent serves in a dual capacity role, as a senior advisorproviding advice and direction for PCORI’s programs, operations, and activities in pursuit of PCORI’s mission, as well as directing and implementing the ED’s priorities, philosophy, and management principles. The CoS also provides oversight of the collaborative development of Board meeting and engagement strategies and their delivery.In support of PCORI’s mission and activities, the CoS is a critical partner to leaders across the institute inensuring that resources to support the patient-centered comparative clinical effectiveness research enterprise are responsibly managed and maintained, upholding core values, optimizing effectiveness, and developing/sustaining optimal internal collaborations and communications. The incumbent facilitates collaboration and communication across various departments and divisions at PCORI as well as oversees through coordination with others at PCORI the ED’s interactions with stakeholder communities including federal agencies, professional research organizations, patient-centered constituents and the research community.
Job Duties & Responsibilities:
Oversight of Immediate Office of the Executive Director (iOED) and Central Coordination of all Activities of the Executive Director (ED)
Manage the system that guides day-to-day operations for the iOED, enabling executive focus on strategic priorities and ensuring time, information, and decision making are effective.
Anticipate the needs of the Executive Director, prioritize among the ED’s competing demands, and serve as an accelerator of progress lessening day to day demands on the ED and executive team.
Manage all flow of information and communication to and from the iOED and ED.
Oversee the operations, administration, and budget of the iOED.
Supervise direct reports to include being responsible for mentorship, performance management, and development of their team.
Oversee procedural and decision-making protocols
Ensure coordination of work done on behalf of the ED, and that products, briefings, materials and meetings requiring the attention of the ED are relevant, appropriate, and accurate while reflecting the mission and strategic priorities of PCORI.
Review materials intended for the ED, including communications products on behalf of or ahead of ED review
Oversee through coordination with others at PCORI the vetting of invitations and correspondence to the ED or the Institute more broadly
Executive Thought Partnership and Counsel
Provide guidance and counsel, serving as a strategic sounding board and confidant to the ED and other executives for both ideas and solutions
Provide counsel on current and alternate strategies for ongoing and emerging lines of work, to ensure goals and objectives are achieved and priorities are communicated effectively
Ensure matters requiring attention of the ED are thoroughly developed, researched and evaluated
Advise objectively and with candor, presenting all sides of the various issues encountered, when the leader needs a wide-ranging, unbiased view
Serve as a key liaison for inputs to the ED, facilitating internal and external collaboration and coordination
Advise and assist the ED and executive leaders on all attributes of the mission, activities and functions of the iOED, serving as chief advisor to the ED on a wide range of complex and emerging issues that affect the direction and scope of PCORI’s daily and strategic operations
Consider needs of the whole enterprise in advising and acting
Vision and Mission to Implementation; Liaise with Key Internal and External Constituents
Advance vision to implementation by catalyzing and facilitating next steps or new initiatives stemming from the ED with appropriate leaders. Contribute to and facilitate strategy moving forward, through such interactions.
Build and maintain strong connections and relationships and collaborative networks across PCORI to facilitate internal stakeholder liaising
Cultivate flow of relevant information with the executive team and other relevant internal and external stakeholders
Continuously engage programmatic and administrative leaders across PCORI involved in strategic and mission planning, integration, and evaluation, development of initiatives, budget and financial management, and government relations, and communications.
Assist executive level leaders to ensure that PCORI has sufficient staff, training, and inclusivity to effectively achieve its mission, participating in and bringing both a research/programmatic and business management perspective to the development of PCORI program goals and objectives while identifying, assessing and remedying risks to program and administrative operations.
Communicate with executive leaders on behalf of ED with the implicit imprimatur of the ED. Communicate and track the execution of action items and decisions of the ED to executive leaders within PCORI and operate with the full support and authority of the ED
Manage and coordinate the conduct and content of executive meetings and events of high visibility under the purview of the ED, including retreats, leadership and staff meetings. Guide specific projects for the iOED that concern building consensus and disseminating information/decisions.
Board Strategy and Activities Implementation
Contribute to strategy and oversee implementation of Board activities, facilitating strategic guidance from and with the ELT and implementation with relevant staff.
Effectively steward Board of Governors effectiveness and culture by collaborating with PCORI leadership on the overall strategy for board operations, activities, and relations, aligned with best practices
Advise PCORI leaders and staff on strategy for Board activities and oversee staff directly leading the cohesive coordination and implementation of the Board strategy
Oversee the flow of information and coordination of staff management of information and activities between the board and board committees in support of broader integrated Board strategy
Liaise closely with ELT including PCORI General Counsel Office for Board strategy, meeting planning, and?best practices stemming from a foundational interpretation of law, established policies, corporate governance, guidance, and evolving practices.
Work closely with PCORI executives and staff for strategy and implementation on content for board deliberations including meeting packages and briefings as well as presentations, ensuring the necessary information is included with the appropriate focus and level for the governance and fiduciary responsibilities of the board of governors
Oversee implementation of the board meeting cycle with advance multi-year strategy and alignment of all work and workflows across PCORI with an annual strategy for board engagement and oversight
Catalyze new initiatives or special projects identified by the ED, working closely with ELT members by assessing feasibility and facilitation
Integrate and connect work streams that would otherwise remain siloed
Manage sensitive projects and matters
Serve as a change catalyst
Anticipate problems and manage, troubleshoot, and problem solve when they arise by proactively identifying issues and providing workable solutions, communicating the pertinent details to the ED or executive team members
Perform other duties and special assignments not specifically stated above
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.
Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.
Knowledge of and understanding of research and health-related fields.
Ability to be highly adaptive to constantly changing internal and external pressures and able to quickly realign priorities and tasks as needed. Contacts are often highly sensitive, political and confidential in nature and require keen analytical skills, coordination, tact and diplomacy.
Ability to demonstrate humility, maturity, situational sensitivity, and organizational political acumen
High level of emotional intelligence and ability to exercise appropriate judgment, discretion, and diplomacy
Operate at a strategic, operational and tactical level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility
Expert knowledge of effective writing and editing skills needed to communicate policy, procedures or positions in a clear and effective manner.
Ability to advise, consult, collaborate and counsel all levels of staff
Previous direct supervisory experience required, including experience liaising with executive level leadership and implementing and developing key strategic initiatives
Exceptional complement of research experience, communicative adeptness and leadership talent
Sound understanding of strategic business operations preferably in government, non-profit or academic/healthcare setting.
Calm demeanor with high sense of urgency
Bachelor degree and ten years or more of experience required. Master or equivalent degree or higher preferred. This position has a broad administrative and programmatic scope that involves effective and efficient planning of executive initiatives as well as an understanding of research and health. Depth of experience is essential through relevant experiences or achievement of an advanced degree in the biomedical sciences, healthcare, business/public administration, or other relevant field.
Demonstrated commitment to diversity, equity, and inclusion values and integration of such values into all aspects of leading and building teams and collaborations.
The health and safety of our employees is a top priority.?As part of that commitment, PCORI requires all employees, regardless of remote work status, to be vaccinated against COVID-19. As a prospective and/or new employee at PCORI, you will be required to comply with PCORI's vaccination policy, report your vaccination status, and provide proof of vaccination.?Compliance with the policy does allow for exceptions, but those exceptions will only be granted in circumstances related to?medical conditions, disabilities, and sincerely held religious beliefs. Continuing with this application indicates your intent to comply with PCORI's Mandatory COVID-19 Vaccination Policy.
Conflict of Interest.
PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI’s website. Disclosures must include all financial and business and personal associations with any health or healthcare-related organizations and include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf
PCORI conducts background checks on all applicants.
PCORI’s Commitment to Diversity, Equity, and Inclusion:?
PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here.?All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.?
About Patient-Centered Outcomes Research Institute (PCORI)
The Patient-Centered Outcomes Research Institute (PCORI) is authorized by Congress to fund and disseminate research that will provide information about the best available evidence to help patients and their healthcare providers make more informed decisions. PCORI’s research is intended to give patients a better understanding of the prevention, treatment, and care options available, and the science that supports those options.