Careers in Quality

AdventHealth – 60 Memorial Medical Parkway, Palm Coast, FL 32164

All the benefits and perks you need for you and your family:

-          Benefits & Paid Days Off from Day One

-          Whole Person Wellbeing Resources

-          Career Growth and Advancement Potential

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift: FT Days

The role you’ll contribute: The Clinical Data Analyst (CDA) operates under the direction of the Operations Quality Improvement director/manager to review medical records, abstract pertinent elements, enter data into a specified registry and/or electronic data collection tool, identify trends in quality of care and patient safety, and implement the organizational quality management/ performance improvement program. The CDA is responsible for the management and maintenance of a comprehensive program of data collection and analysis of clinical care for internal and external benchmarking to improve patient outcomes and hospital processes. The CDA conducts concurrent and retrospective medical record reviews and data analysis to determine the need for care appropriateness reviews by the medical staff or committees. Prepares data for medical staff and hospital committees; participates on or facilitates performance improvement projects; participates in focused studies and detailed data collection with analysis; ensures complete, accurate and timely data is collected and maintained. Provides clinical analytic support to high priority cost and effectiveness initiatives throughout the system.

The value you’ll bring to the team:

SERVICE:

·         Creates, fosters and maintains professional relationships with staff and healthcare professionals

·         Collaborates with supervisor and other team members, including medical staff, to identify/incorporate data collection from/into internal/external databases

·         Abstracts designated information from medical records as specified by the appropriate abstraction guidelines, registry guidelines, and other technical specification manuals

·         Maintains compliance with external regulatory agencies

·         Plans and manages time appropriately to complete duties by assigned deadlines

·         Abstracts all patient records no later than 30 days post-discharge for retrospective reviews and during the visit for concurrent reviews

·         Verifies accuracy and completeness of all record reviews

·         Participates in inter-rater reliability reviews

·         Assists with special projects, as assigned, to ensure the smooth operation of the program

·         Effectively communicates relevant clinical information and opportunities for improvement and to supervisors and/or coworkers on a daily basis

CLINICAL:

·         Frequently uses clinical judgment independently to identify potential quality of care issues and/or opportunities to improve outcomes and/or processes

·         Recommends processes improvement related to data abstraction, submission, reporting, and clinical care

·         Maintains knowledge of mandated regulatory/publicly reported quality, safety, and performance improvement data requirements as specified by federal, state, payer and other agencies

·         Reviews, assesses new data reporting requirements and alerts department leadership to new guidelines/criteria 

·         Facilitates use of data to develop proactive measures to improve clinical outcomes, patient safety and hospital processes by collaborating with individual members of the Medical Staff or hospital staff at each campus to concurrently meet evidence-based practice guidelines, individual departments to address improvement opportunities related to clinical practice, or participating in, facilitating or leading performance improvement teams or initiatives and works to achieve the performance goals set for improvement initiatives

·         Communicates with other departments/disciplines, e.g. risk management, pharmacy, nursing, to report potential quality care/patient safety issues identified in the course of data abstraction, concurrently or retrospectively.

·         Educates Medical Staff members and hospital staff on performance improvement philosophy, tools and methods

FINANCE:

·         Demonstrates appropriate utilization of resources necessary to obtain valid, reliable data for entry in the appropriate databases

·         Considers and participates in other resource stewardship initiatives as appropriate for position

·         Considers the financial implications and clinical outcomes when making recommendations 

·         Maintains compliance with departmental budget

GROWTH:

·         Attends quarterly teleconferences and seminars on topics related to assigned abstraction topics

·         Seeks and participates in ongoing educational opportunities to update data abstraction knowledge and skills and integrates knowledge into daily practice

The expertise and experiences you’ll need to succeed:

·         Graduate of a School of Nursing

·         Bachelor’s degree in a healthcare related field OR 10 years’ experience in clinical healthcare setting

·         Minimum 3 years’ healthcare experience

·         Current Florida Registered Nurse licensure

Knowledge and skills preferred:

·         Quality, clinical research, clinical chart review and abstraction

·         Mastery of performance improvement methodology and tools

·         Knowledge of advanced statistical methods and tools

·         Knowledge of CMS, ACC/AHA, TJC and registry abstraction guidelines

·         Bachelor of Science in Nursing degree

·         5 years clinical nursing experience in Emergency Department or Critical Care setting

·         Microsoft Office certifications

·         Certified Professional in Healthcare Quality (CPHQ)

·         Six Sigma Performance Improvement Certification

·         Lean Performance Improvement Certification

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.

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