In a High Reliability Organization, the Stroke Program Manager, reporting to the Associate Vice President Quality Management, is responsible for support of the Stroke Program of the hospitals assigned. This individual will demonstrate their expertise in quality management and performance improvement through the development, implementation, coordination and maintenance of Stroke Program standards, internal auditing and outcome reporting requirements as specified by certification, accrediting and benchmarking agencies. Analyzes and trends data for opportunities for improvement/process improvement. Coordination of process improvement activities and required follow up to improve care of the stroke patient population. Develops implements and maintains policies and guidelines for best practice for treatment of stroke patients across the continuum of care to ensure quality patient care and outcomes. Assumes a leadership role and represents the Stroke Program on various hospital and community committees and serves as liaison to administration, medical staff and quality committees. Provides education to all medical, nursing, ancillary staff and EMS regarding care of the Stroke patient and development of materials related to best practices of Stroke awareness and intervention. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership, of that hospital, to implement change with a strong focus on improving quality outcomes and results.
CHRISTUS Santa Rosa Hospital - New Braunfels(CSRH-NB), nestled in the heart of downtown New Braunfels, is a full-service, 94-private bed facility that continues to expand to meet the needs of New Braunfels' strong population growth. Innovative equipment and procedures are utilized, including an Outpatient Imaging Center, orthopedic and surgical services, rehabilitation, a renovated birthing center, including 24/7 neonatal coverage, emergency care, wound care/hyperbaric center, 3D mammography, and comprehensive heart care, from diagnostics to open-heart surgery.
Bachelor's degree required.
Communicate effectively to different audiences.
Proficient in computer skills using EXCEL, PowerPoint, clinical systems, and registry databases.
Knowledgeable on High-Reliability Principles and PDSA methodology.
Three years of healthcare experience.
Two years of quality management experience preferred.
RN License required in state of employment.
CPHQ (Certified Professional in Healthcare Quality) preferred.
Stroke Program Certification preferred.
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CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.