About the Opportunity The Lean Improvement Consultant will collaborate with internal and external leadership teams and stakeholders to drive change by identifying, prioritizing, and executing complex Lean projects designed to deliver significant business results and transform culture. The Lean Improvement Consultant is responsible for working with System Office and constituent institution partners to ensure overall success of Lean Six Sigma projects, Organizational Assessments, and Change Management Initiatives. Specific deliverables will include, but will not be limited to, SIPOC Documents, Value Stream Maps, Client Value Calculations, Pain Point Prioritization Artifacts, Root Cause Analysis Displays, Solutioning Recommendations and Scheduling along with Controls and Risk Remediation Analysis.
The position is responsible for overseeing the analysis, design, documentation, and implementation process for any consulting engagements assigned - whether business process improvement engagements, operational assessments, or change management initiatives. The Lean Improvement Consultant will manage and facilitate design sessions, conduct informational interviews, identify, and help implement KPIs, and use data and statistical analysis to identify opportunities for improvement and prioritize projects. The Lean Improvement Consultant may be responsible for only one project at a time or may support 2 to 3 projects depending on complexity. Strong facilitation and relationship building skills are vital within this role.
This position may be eligible for a hybrid work arrangement, consistent with System Office policy. UNC System employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
About the UNC System Office The UNC System Office includes the offices of the President and other senior administrators of the multi-campus University of North Carolina System. The UNC System is a treasured public institution dedicated to serving the people of North Carolina through world-class teaching, research, and community engagement. Today, nearly 250,000 students are enrolled in our 16 universities across the state and at the NC School of Science and Mathematics. System Office staff is responsible for executing the policies of the UNC Board of Governors and providing University-wide leadership in the areas of academic affairs, business and financial management, long-range planning, student affairs, research, legal affairs, and government relations. The UNC System Office also has administrative oversight of a number of University affiliates, including PBS North Carolina, the North Carolina Arboretum, the NC State Education Assistance Authority, and University of North Carolina Press.
About the Team The Operations Division works collaboratively within the System Office to help ensure efficient and cost-effective integration of new technologies and processes to meet the strategic needs of the North Carolina System Office and the common and unique needs of the 17 institutions. The division includes Advancement, Enterprise Data Office (EDO), Human Resources, Information Technology, and the Project Management Office.
Minimum Education, Experience, and Skills Bachelor's degree in a related field and 5 years of progressively related experience, or an equivalent combination of education and experience. Black Belt certification required.
Required Competencies
Solid track record of delivering business improvement projects at Black Belt Level
Experience of working with and influencing stakeholders at a senior manager level
Ability to lead a cross functional team
Proven track record of consulting, negotiating, and influencing without authority
Strong communication, interpersonal skills and high energy
Working knowledge of Project Management and Change Management
Microsoft Office Suite proficiency required including Microsoft Visio
Preferred Education, Experience, and Skills Degree in Business, Economics, Mathematics, Statistics, Communications, or Engineering and a high degree of competency in the use and application of Lean Six Sigma tools and methodology. Consulting experience preferred.
EHRA Category: Instructional, Research and Information Technology
Location: Raleigh, NC USA
Position Number: 20060383
Special instructions to applicants: The position remains open until filled, but applications received by November 26, 2023 will be given priority consideration.
Equal Employment Opportunity and Other Information The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor.
To claim veteran's preference, all eligible persons must indicate their eligibility as requested on the application. A DD Form 214, Certificate of Release or Discharge from Active Duty, may be required later in the selection process.
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
