Careers in Quality

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Neurology Admin 30

Job Summary:

JOB SUMMARY
Research in the Department of Neurology, Stroke Division, spans the entire breadth of stroke care, from prevention to post-stroke management. As part of a large, interdepartmental team that manages over 1,000 stroke cases per year, the Vanderbilt Stroke Division can operate at the forefront of this rapidly evolving area of neurological research. Faculty members actively participate in many national clinical trials and create novel approaches to understanding the brain, thus bringing the latest advances in stroke medicine to patients. The Stroke Division regularly receives funding from such institutions as the National Institutes of Health, PCORI Foundation, the pharmaceutical industry, grants and more. Current areas of clinical research interest include acute ischemic stroke treatment, vasospasm after subarachnoid hemorrhage, and endovascular aneurysm treatment. Translational research revolves around endovascular models of intra-arterial chemotherapy for retinoblastoma, and endovascular thrombectomy device development.

The Research Programs Manager serves as program manager for clinical research studies, including but not limited to: focusing on and implementing recruitment goals, participating in the clinical study start-up, maintenance, and close-out, supervising/training a team of clinical research staff, communicating performance expectations and conducting performance evaluations, and monitoring assurance standards, programs, and procedures within the team. This requires a flexible schedule which may include some evenings/weekends.

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Qualifications

*A bachelor's degree and at least five years' prior experience in a clinical related field required; Masters degree and previous team management preferred

*Highly motivated self-starter with strong communication and presentation skills

*Ability to lead, interact, work well with others, and take initiative

*Ability to independently identify impediments, problem-solve and develop effective solutions

*Possess exemplary organizational skills and attention to detail with the ability to track the workflow of numerous projects and prioritize responsibilities

*High-level of competence with computers is essential with high proficiency in Microsoft Word, PowerPoint, and Excel, as well as electronic communication

*Possess strong budgetary and financial skills

*Demonstrated analytical skills

KEY RESPONSIBILITIES

* Manages the components of a clinical research program(s).
* Communicates and models values and mission of VU/VUMC.
* Establishes, supports, and promotes ownership of team/departmental goals. Works as a team to accomplish common departmental goals. Willingly accepts responsibility and performs expected and unexpected tasks. Willingly exerts extra effort when necessary to get the job done.
* Exhibits strong leadership skills. Applies key concepts of facilitative leadership. Delegates tasks as appropriate and follows up to assure completion.
* Effectively motivates team members. Listens and understands other team member's point of view. Considers suggestions from others. Creates and supports a climate of trust, openness, and honest communication.
* Recognizes areas of responsibility and takes charge of them. Takes ownership of problems brought to their attention. Follows through from analysis to problem resolution. Takes responsibility for mistakes and learns from them.
* Ability to accept constructive criticism. Demonstrates a positive attitude in response to suggestions for improvement.
* Assigns and reviews work; effectively prioritizes tasks and work assignments.
* Delegates tasks as appropriate and follows up to assure completion.
* Encourages appreciation and respect of diversity in workplace. Treats all team members as unique individuals with valuable resources and skills that enhance the team.
* Plans, organizes, and completes projects in an efficient manner.
* Leads team discussion to generate cost effective ideas.
* Designs, develops, and revises standards, utilizing community and national standards, research findings, and bench marking data, e.g. budgets, guidance documents, determination letters, etc.
* Define and achieve financial targets for the unit/area, consistent with the departmental financial plan
* Report findings that occur as part of the audit process and incidental discoveries to the director/administrator for auditing, correction and/or educational purposes.
* Exercise judgment and prepare supporting or correcting documentation regarding Institutional and Federal billing policies.
* Ensure a safe, satisfying and enriching environment for employees and provides a qualified, competent staff
* Defines qualifications and performance expectations for staff positions and re-evaluates over time. Establishes objective scoring criteria to decrease bias during evaluation.
* Assesses the composition of the team and identifies potential deficiencies. Develops and communicates team goals providing appropriate follow-up to assure resolution.
* Creates an environment that encourages and supports self-development and learning through regular, immediate feedback. Thoroughly documents all conversations with teams to provide detail needed in future performance evaluations or counseling's.
* Assures that each staff member's ability is regularly assessed in meeting the performance expectations stated in his/her job description. Assesses accomplishment of last year's goals and creation of next year's goals based upon individual and departmental goals
* Assures the development of staff members through orientation, training programs and work experience. Strives to develop individualized professional development plan to guide staff to success, focusing on areas needing growth.
* Recommends personnel action, including hiring, promotions and terminations.
* Counsels employees with regard to disciplinary actions taken in response to violations of institution/department policies.
* Communicates in and across teams to maximize effectiveness, efficiency, and information sharing.
* Monitor quality assurance standards, programs and procedures within the unit/area
* Analyzes situations/events, develops recommendations/plans and prepares presentations/conclusions.
* Uses innovative thinking when developing alternative solutions.
* Can distinguish critical needs/problems from less urgent ones. Demonstrates ability to prioritize tasks and issues.
* Participates in professional associations and development activities to remain informed regarding new developments in the field and disseminates information to the team/department.
* Actively seeks customer feedback to improve processes, systems, and outcomes.
* Initiates and contributes to the development and/or modification of departmental policies and procedures.
* Promotes the routine use of CQI concepts among team and department to continuously improve standards, processes, and daily operations. Promote a culture of continuous improvement.
* Creates and supervises complex QA/QI audits. Conducts complex QA/QI audits.
* Utilizes PDCA (Plan, Do, Check, Audit) format to document/implement CQI suggestions.
* Attends institutional CQI class and applies concepts learned.
* Employs concepts of business process re-engineering.
* Actively identifies and participates in educational and developmental activities to improve knowledge and performance to sustain and enhance personal and departmental development.
* Collaborates with others to identify, develop and implement educational opportunities across the research community.
* Nurtures a life-long learning environment.
* Keeps abreast of and applies regulatory guidelines and institutional/departmental policies and procedures.
* Performs continuous self-assessment.
* Applies innovative thinking when developing alternative solutions.
* Distinguishes critical needs/problems from less urgent ones.
* May present at national conferences/panels or contribute to publications.
* May chair or serve on internal and/or institutional committees.

PHYSICAL DEMANDS
Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision. - Occasional
Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands. - Occasional
Reaching below shoulders: Extending arms in any direction below shoulders. - Occasional
Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles - Occasional
Push/Pull: Exerting force to move objects away from or toward. - Occasional
Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another - Occasional
Walking: Moving about on foot. - Occasional
Standing: Remaining on one's feet without moving. - Occasional

Sitting: Remaining in seated position - Occasional

Our Academic Enterprise is one of the nation's longest serving and most prestigious academic medical centers. Through its historic bond with Vanderbilt University and integral role in the School of Medicine, Vanderbilt Health cultivates distinguished research and educational programs to advance a clinical enterprise that provides compassionate and personalized care and support for millions of patients and family members each year.

World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.

Aligning with Vanderbilt Health's Strategic Directions, the Office of Research provides shared research resources, administrative expertise and professional guidance to enable the trans-disciplinary environment and highly collaborative culture that advances discovery and training for all the research faculty, trainees, students and staff.

Core Accountabilities:

* Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area.* Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems. * Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.* Team Interaction: Leads a complex department with a focus on implementation. Typically executes on a short to medium term strategies.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences .Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications :

Work Experience :

Relevant Work Experience

Experience Level :

5 years

Education :

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled