Careers in Quality

Director, Service Excellence - Behavioral Sciences Campus (BSC) Position Summary: UTHealth Houston’s Behavioral Sciences Campus (BSC) is seeking a Director, Service Excellence to execute an exceptional patient experience program. This newly created position will report directly to the Chief Quality Officer and will work closely with the guest services department and executive leadership team to enhance and reimagine the patient experience. UTHealth Houston’s Behavioral Sciences Campus is at an important juncture in its evolution. Already recognized as a regional leader in psychiatric and behavioral health services, the opening of a brand new, state-of-the-art academic psychiatric hospital, The John S. Dunn Be