Careers in Quality

Job Summary

Provides support for the Standardized Patient (SP) program including scheduling, assisting with training, preparing space and materials, and maintaining necessary paperwork for the functionality of the SPS program and the Clinical Skills & Simulation Center.

Job Duties

• Participate in recruitment and retention efforts for the Standardized Patient program including SP outreach via social media and newsletters as well as interviewing and onboarding new candidates.
• Schedule Standardized Patients as needed for all CSSC sessions.
• Maintain and organize the financial and administrative paperwork for programs utilizing the GCSOM Standardized Patient Program.
• Resolve and or report SP or student issues to supervisor.
• Provide administrative support for the CSSC, including preparation of scripts, stations and other exam and training session materials, maintenance of the SP database and room reservations as needed.
• Assist in the training of individuals to serve as Standardized Patients (SPs) in clinical scenarios as assigned by the supervisor.
• Work with faculty and other stakeholders in delivering CSSC sessions.
• Assist in traffic flow with the students, Standardized Patients and faculty during sessions in the CSSC
• Proctor clinical assessment examinations and procedures that occur in the Clinical Skills & Simulation Center.
• Support the quality of the programs within the CSSC by assisting with quality assurance and quality improvement. This includes observing live and prerecorded interactions of Standardized Patients.
• Support the maintenance and organization of CSSC equipment and supplies inventory. 
• Adhere to and assist in enforcing all established CSSC and Standardized Patient Program policies and procedures.
• Participate in technical and educational training as necessary; attend conference to stay current with SP best practices

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

To review GCSOM's Annual Security Report for 2020-2021, please go to the following link:

https://www.geisinger.org/-/media/OneGeisinger/pdfs/ghs/Education-GCSOM/about/title-ix/gcsom-annual-security-report.pdf

Education

Bachelor's Degree- (Required)

Experience

Minimum of 1 year-Related work experience (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.