Careers in Quality

The Manager, Quality Systems is tasked to lead our quality excellence initiatives and ensure that our products meet the highest standards of quality, reliability, and performance. Responsible for implementing and managing quality systems compliance to ISO standards and utilizing best industry practices for quality in design and supply chain.

The Manager, Quality systems will be responsible for:

Maintain a quality management system that conforms to ISO 9001 and other relevant standards.

Plan and conduct internal and external quality audits, identify potential sources of errors, ineffectiveness, inefficiency, and drive corrective and preventive actions.

Lead a culture of quality excellence throughout the organization by promoting continuous improvement, customer focus and employee engagement.

Work closely with various groups within the organization, such as engineering, manufacturing, sales, customer service, etc., to ensure quality requirements are met throughout core business processes and the product life cycle.

Apply strategic planning tools and methods to align the quality vision, mission and goals with the organizational strategy

Implement quality practices in design such as Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) to ensure customer satisfaction and product conformity.

Collaborate with suppliers and vendors to ensure the quality of materials and components used in our products.

Monitor and report on key quality indicators, such as customer satisfaction, defect rates, non-conformities, etc.

Use statistical techniques and tools to analyze data, monitor processes and improve performance.

Develop and implement quality training programs for staff and provide guidance and support on quality issues.

Manage virtual remote teams using effective communication and collaboration technologies.

• A bachelor’s degree in engineering, quality management or a related field
• A certification of quality control from ASQ, such as CQE, CQA or CMQ/OE (strongly desired)
• At least 5 years of experience in quality assurance management or a similar role in electronics. Audio-Video and data network industry desired, but automotive, aerospace, medical or semiconductor industry experience considered transferable.
• A thorough knowledge of quality assurance methodologies, tools and standards, such as ISO 9001, Six Sigma, Lean, APQP, 8D or other structured problem solving, etc.
• Strong analytical and problem-solving skills with the ability to handle complex data.
• Excellent communication and interpersonal skills with the ability to work effectively with different stakeholders
• Proven leadership and team-building skills

About QSC

Founded over five decades ago, QSC is a globally recognized leader in the design, engineering and manufacturing of high-performance audio, video and control (AV&C) products including the Q-SYS™ Platform, power amplifiers, loudspeakers and digital mixers. Uniquely leveraging a broad range of technologies located under one roof, QSC products outperform the sum of their parts by delivering reliable, scalable and flexible solutions for installed, corporate, portable, production and cinema customers worldwide. QSC expertise is also evident in its advanced manufacturing and quality control processes. The company manufactures in its 81,000 square foot, state-of-the-art facility, located in Costa Mesa, California. Utilizing a compliment of demand planning, parts procurement, operations and logistics, computer-controlled precision assembly, and rigorous testing and control, the QSC facility is designed with build-to-order flexibility, giving the company unprecedented ability to respond to customer needs while keeping both parts and finished goods inventory at well-maintained levels. Select partners in Asia provide additional manufacturing. Located on 51,000 square feet of office spa...ce on the same campus as the manufacturing facility are the QSC Corporate Offices, Engineering, Sales, Marketing, Technical Support and Service. Additionally, QSC has offices in San Luis Obispo, California; Boulder, Colorado; Sinsheim Germany; Weybridge and London, United Kingdom; Bengaluru (Bangalore), India and Hong Kong. QSC also has sales and support staff throughout North and South America, Europe, Asia and the Middle East. QSC maintains a local warehouse and distribution facility in Costa Mesa, with other logistics facilities in the US, Europe and Asia. Employing over 600 people globally, QSC is also widely recognized as a great place to work, attracting the best and brightest individuals from all over the world. The company strives to provide a casual and fun work environment where people are genuinely excited to bring forth their best and let their talent shine. QSC offers its employees an exceptional benefits package, further enhancing its ability to attract and maintain talent, and is a 7-time recipient of the Orange County Register's "Best Place to Work" award.

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Connections working at QSC