Careers in Quality

Are you interested in working somewhere where you KNOW you are making a difference every day? Have you been looking for that next great opportunity?

Phoenix Children’s is searching for a Sr. Process Improvement Specialist to join the Enterprise Services Team.

The Senior Process Improvement Specialist manages multiple different initiatives across the organization - clinical, financial and operational. This position leads initiatives by analyzing data, work systems and flows to find ways to improve efficiency, reduce costs, and/or improve patient satisfaction. Daily activities include cooperative work effort with people at all levels of the organization and works with various methodologies and tools to drive change. At the senior level, this individual acts as a mentor and resource to others needing coaching on how to properly execute process improvement methodology.

Required Qualifications

• Six Sigma Green Belt OR Six Sigma Black Belt.
• Bachelor`s Degree from a four-year college or university.
• Minimum of five (5) years facilitating health care related process improvements or design with focus on analysis, performance improvement, or quality assurance.
• Minimum seven (7) years of previous experience in hospital and/or medical office environment.
• Special Skills
• Proficient in Lean Six Sigma methodology.
• Advanced skills in analysis, problem solving and trouble shooting.
• Ability to work well with individuals at all levels of the organization - communicate effectively both verbally and in writing, demonstrating strong leadership and good time management in producing process improvement.
• Strong skills in the use of software programs such as Excel, Word, PowerPoint, Visio/Lucidchart.                                                                                

About us

For the fifth time, Phoenix Children’s Hospital has earned national rankings from U.S. News & World Report’s “Best Children’s Hospitals” in 10 out of 10 ranked specialties. The health system is the only children’s hospital in Arizona ever to have been recognized by U.S. News & World Report and one of only 24 children’s hospitals that received 10 out of 10 shields in the United States to rank in every surveyed specialty for 2021-2022.

Phoenix Children’s is one of the nation’s largest pediatric health systems. It is comprised of Phoenix Children’s Hospital–Main Campus, Phoenix Children’s Hospital–East Valley, four pediatric specialty and urgent care centers, 12 community pediatric practices, 20 outpatient clinics, two ambulatory surgery centers and outpatient clinics throughout the state of Arizona. Phoenix Children’s provides clinical services through its network of clinically integrated physicians in approximately 100 practice sites throughout Maricopa County, as well as specialty pediatric services in Tucson, Yuma, Flagstaff, Mesa, Scottsdale, Glendale, and Avondale. The system has provided world-class inpatient, outpatient, trauma, emergency and urgent care to children and families for more than 35 years.

Phoenix Children’s strategic growth initiatives include growing its network in the greater Phoenix area, particularly in the Northwest (new hospital and specialty medical office building) and Southwest (new freestanding emergency room).

Phoenix Children’s Care Network includes more than 1,100 pediatric primary care providers and specialists who deliver care across more than 75 subspecialties. Network providers manage the healthcare for nearly 165,0000 pediatric lives under value-based contracting agreements.

For more information about the hospital, visit: http://www.phoenixchildrens.org